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Sales Support Representative

Company: Ingram Micro
Location: Buffalo
Posted on: November 11, 2019

Job Description:

SunIRef:Sales:title Sales Support Representative Ingram Micro 1,887 reviews - Buffalo, NY 14221 $15 - $17 an hour Ingram Micro 1,887 reviews Read what people are saying about working here. We're seeking motivated and talented Sales Support Representatives that are passionate about offering excellence to customers. We are looking for ambitious, driven, and talented individuals eager to work in a team environment that will offer growth and career development. Who are we? Ingram Micro touches 80% of the technology you use every day (yes- we might have touched your phone or your laptop before you!) and with $50 billion in revenue, we have become the world's largest technology distributor with operations in 56 countries and more than 33,000 associates worldwide. We're expanding our footprint around the world and we'd love to expand it with you!! How do you stand out? If you have excellent organization skills, can handle a fast pace environment, and are always curious to learn more, join us! If you can multi-task and respond to rapid change, you must apply! If you are an outstanding communicator and you love technology, this job is for you. What you bring to the role: Excellent communication skills - you will be emailing and talking to our customers all the time High School diploma (or equivalent), Bachelor's Degree preferred Minimum of one year of previous customer service or administrative support experience - Hey, internship and meaningful school projects can count as experience! Passion for customer care Collaboration and ability to successfully work in a team, specifically with our inside sales team- our office is a big family Familiarity with Excel and Word required Position starts at $15/hr and can go up with experience! Receive benefits such as vision, medical, and dental coverage, tuition assistance, and 401k match Your role: Process customer transactions Perform transactional functions and order entry duties in response to information received via fax, verbal, or electronic transmission (web, EDI, email, etc.) Review and verify the accuracy of the request and transaction, and complete the transaction accordingly Maintain records associated with the transaction and prepare related reports as needed Handle customer inquiries and resolve basic support issues with the customer, vendor, and associate team members to help deliver an outstanding customer experience Coordinate and/or assist with inquiries regarding order status, delivery/shipment dates, inventory/product availability, pricing/quotes, and other related questions. Troubleshoot and, when necessary, escalate advanced issues and transactions to appropriate team member If this sounds like the career for you, stop waiting and APPLY TODAY!!! Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law. Job Type: Full-time Salary: $15.00 to $17.00 /hour Experience: relevant: 1 year (Preferred) Education: High school or equivalent (Required) Location: Buffalo, NY (Required) Work authorization: United States (Required) Shifts: Morning (Preferred) Mid-Day (Preferred) Evening (Preferred) Additional Compensation: Bonuses Work Location: One location Benefits: Health insurance Dental insurance Vision insurance Retirement plan Paid time off Professional development assistance Tuition reimbursement This Company Describes Its Culture as: Team-oriented -- cooperative and collaborative Innovative -- innovative and risk-taking Outcome-oriented -- results-focused with strong performance culture This Job Is: A job for which military experienced candidates are encouraged to apply A Fair Chance job (you or the employer follow Fair Chance hiring practices when performing background checks - learn more at ************************************* A good job for someone just entering the workforce or returning to the workforce with limited experience and education A job for which all ages, including older job seekers, are encouraged to apply Open to applicants who do not have a college diploma A job for which people with disabilities are encouraged to apply Schedule: Monday to Friday No weekends Day shift 8 hour shift Company's website: ************************************* - Just posted report job If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

Keywords: Ingram Micro, Buffalo , Sales Support Representative, Sales , Buffalo, New York

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