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Spectrum Direct Sales Supervisor

Company: Spectrum
Location: Buffalo
Posted on: August 16, 2019

Job Description:

JOB SUMMARY
The SpectrumDirect Sales Supervisor will support and assist the Spectrum Direct Sales Manager by managing the day to day activities of the Spectrum Direct Sales Department.

MAJOR DUTIES AND RESPONSIBILITIES

  • Actively and consistently support all efforts to simplify and enhance the customer experience
  • Responsible for meeting and exceeding budgeted sales goals
  • Supervise a team of Direct Sales staff and service partner personnel. Direct reports may include Sales Representatives as well as service partners. May also manage other sales resources as assigned
  • Recruit, interview, hire and train Direct Sales staff
  • Support of Direct Sales staff will consist of approximately 70% field work and 30% office work
  • Communicate territory assignments to residential sales representatives
  • Monitor the payroll process and ensure timely and accurate approval of all commission payments
  • Handle employee relation issues, including performance appraisals, coaching, safety training, etc.
  • Assist with budget preparation and provide input on marketing issues and sales offers
  • Perform other duties as requested by supervisor
    REQUIRED QUALIFICATIONS
    Skills/Abilities and Knowledge
  • Ability to read, write, speak and understand English
  • Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
  • Ability to work outside for extended periods in any season and/or during inclement weather
  • Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
  • Ability to complete documentation accuratelyEducation
  • Bachelor's degree in business or marketing, or equivalent experience preferred
    Related Work Experience
  • Minimum of 1 year experience in outside sales
    Certifications and/or Licenses
  • Valid driver's license, satisfactory driving record within Company required standards and auto insurance
    PREFERRED QUALIFICATIONS
    Skills/Abilities and Knowledge
  • Knowledge of Direct Sales practices
  • Experience with consumer education of products and services
  • Knowledge of cable or telecommunications services
  • Vision ability close vision, peripheral vision, and ability to adjust focus
    Related Work Experience
  • 5+ years: Sales Supervisory experience preferred
    WORKING CONDITIONS
    Field and Office environment
    Outside field environment with exposure to inclement weather
    Travel as required
    Must be able to work evenings and weekends. Occasionally required to work overtime as the business needs dictate

Keywords: Spectrum, Buffalo , Spectrum Direct Sales Supervisor, Sales , Buffalo, New York

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