Corporate Sales & Agency Service Specialist

Company: Merchants Insurance Group
Location: Buffalo
Posted on: May 26, 2023

Job Description:

Corporate Sales & Agency Service Specialist Hybrid Work Schedule Buffalo, New York Merchants Insurance Group, is a leading Property and Casualty Insurer in the Northeast, and is looking for a Corporate Sales & Agency Service Specialist for our Corporate Sales & Marketing team located in Buffalo, NY. The Corporate Sales & Agency Service Specialist will become part of a dedicated sales & marketing team, collaborating with our agency partners to deliver professional service that achieves the most optimal outcomes for our policyholders, and profitable growth for Merchants and our Agency Partners. Merchants Insurance Group is proud to be named one of Buffalo Business First's 2023 Best Places to Work in Western New York, "Fast Track" company and Top Private Company for the 4th year in a row by Buffalo's Business First, a Super Regional Property/Casualty Insurer by the Insurance Journal and has recently been named as one of Ward's top 50 performing insurance companies in the United States for the 2nd year in a row. Ward's is the provider of benchmarking and best practices for the insurance industry. They analyze staff levels, compensation, business practices and expenses for all areas of company operations. Merchants offers its colleagues a Hybrid work schedule. The Hybrid work schedule requires 8 days per month in the office, with the option to work the remaining days at home or in the office. This exciting Hybrid Work benefit offers colleagues a flexible work schedule with the ability to remain connected with their Merchants team and colleagues. Essential Duties and Responsibilities include, but are not limited to: Cultivating solid relationships with an assigned group of agencies by providing education on Merchants web offerings, quoting platforms, products, and appetite. Providing superior customer service by effectively researching and responding timely to agent inquiries. Assist Regional Offices with marketing and sales-related activities as identified by the Corporate Sales Manager. Participate in agency management initiatives, which include quarterly regional agency reviews and maintaining accurate agency profiles. Qualifications & Skills: College degree or equivalent sales or customer service work experience. Property and Casualty Insurance experience is a plus. Customer focus driven with a high energy level and sales acumen. Strong organizational, verbal and written communication skills are required. Well-developed presentation skills and the ability to use online conferencing tools. Superior customer service skills. Working knowledge of PowerPoint, Word and Excel. Merchants Insurance Group Benefits: Flexible work arrangements, including flex scheduling and summer hours. Hybrid work schedule. The Hybrid work schedule will require 8 full days per month in the office, with the option to work the remaining days per month at home or in the office Competitive pay scale. Generous paid time off package. Full Benefits: Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual contributions. You are immediately 100% vested in the employer match dollars. Outstanding company bonus program. Tuition Reimbursement. Welcoming and positive work environment. Colleague Appreciation events. And many more exciting company benefits EOE

Keywords: Merchants Insurance Group, Buffalo , Corporate Sales & Agency Service Specialist, Sales , Buffalo, New York