GEICO Customer Service Representative -Buffalo, NY
Company: GEICO
Location: Getzville
Posted on: January 24, 2023
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Job Description:
Customer Service Representative - Buffalo, NY
Salary: $20.15 -per hour / $40,602 annually
Salary with a Bachelor's Degree: $22.15 per hour, $44,632
annually
When you grow, GEICO grows. And if you're the kind of person who
likes to solve problems and help others when they need it, you
could be a perfect fit to grow your career with GEICO. We're
looking for Customer Service Professionals for our Getzville, NY
office. This role is for people who want to provide our
policyholders the excellent customer service they want and need.
You'll be the first contact for our customers: answering billing
questions, making policy changes, and providing recommendations.
Join our team to deliver personalized service that demonstrates the
value of being insured by GEICO. f you want a career with plenty of
growth opportunities, where you feel seen, challenged, and can make
an impact from the start, let's talk.
Benefits:
From an inclusive culture that fosters the feeling of belonging, to
a work environment that gives you the flexibility you need to
thrive, GEICO invests in you from day one. At GEICO, we make sure
you have the support and resources to leverage and develop your
skills, secure your financial future, and take care of your health
and well-being. GEICO continually seeks to provide a workplace
where everyone can be their authentic self. To help achieve this
goal, we support associate-led Employee Resource Groups that foster
a true sense of community. Through GEICO's competitive benefits
offerings and various training and development opportunities, we
have you covered with our Total Rewards Program * that
includes:
Premier Medical, Dental, and Vision Insurance with no waiting
period**
Paid Vacation, Sick and Parental Leave
401(k) Plan
Tuition Assistance including Direct Billing and Reimbursement
payment plan options
Paid Training, Licensures, and Certificates
Salary:
Salary: $20.15 per hour / $40,602 annually
Salary with a 4-year degree: $22.15 per hour / $44,632 annually
Many associates see a base salary increase of 10% within their
first year as a Customer Service Representative. Top associates can
see increases up to 15%!
Qualifications & Skills:
Experience providing outstanding customer service by showcasing
expertise, fostering trust and growing customer satisfaction
An effective communicator who understands the importance of
listening and being empathetic
Ability to work and grow in a fast-paced, high-volume call center
environment
Willingness to learn new skills and ability to adjust to changes
quickly
Open to feedback to support your performance and development
Solid computer and multi-tasking skills
Minimum of high school diploma or equivalent; college degree or
currently pursuing preferred
*Benefits may be different by location. - Benefit eligibility
requirements vary and may include length of service.
**Coverage begins on the date of hire. Must enroll in New Hire
Benefits within 30 days of the date of hire for coverage to take
effect.
To ensure our associates receive the training and support needed to
excel and thrive, associates hired for this position are generally
required to work at the GEICO building during their orientation
period. GEICO follows federal and state guidance and legal
requirements regarding measures designed to limit the spread of
COVID-19, including masking and social distancing. Measures may
vary by GEICO location.
GEICO is proud to be an equal opportunity employer. We are
committed to cultivating an environment where equal employment
opportunities are available to all associates and job applicants
regardless of race, color, religious creed, national origin,
ancestry, age, gender, pregnancy, sexual orientation, gender
identity, marital status, familial status, disability or genetic
information, in compliance with applicable federal, state and local
law. GEICO celebrates diversity and believes it is critical to our
success. As such, we are committed to recruiting, developing, and
retaining the most talented individuals to further grow our
team.
Annual Salary
$38,000.00 - $58,000.00 The above annual salary range is a general
guideline. Multiple factors are taken into consideration to arrive
at the final hourly rate/ annual salary to be offered to the
selected candidate. Factors include, but are not limited to, the
scope and responsibilities of the role, the selected candidate's
work experience, education and training, the work location as well
as market and business considerations.
Keywords: GEICO, Buffalo , GEICO Customer Service Representative -Buffalo, NY, Sales , Getzville, New York
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