Contact Center Service Representative- Mortgage
Company: M&T Bank
Location: Buffalo
Posted on: June 25, 2022
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Job Description:
Contact Center Service Representative- MortgageLocation:
Millsboro or Buffalo **We are offering temporary remote to those
who reside near Buffalo, NY or Millsboro, DE. You must report into
the M&T Contact Center(s) in Buffalo, NY or Millsboro, DE; once
M&T decides to return employees to work on-site
full-time.**Candidates must have reliable high-speed internet
connection in order to have a work from home office.Hours: Must
have full-time availability to work 8 hour shifts 5 days per week
-between the hours of 8:30am - 9:00pm Monday through Friday **Shift
differential is paid for all days scheduled to end after 8:15
PM.Training: Full-time paid training is for several weeks. Monday -
Friday 8:00am - 4:30pm.
Why M&T?
At M&T, we strive to be the best place our employees ever work,
the best bank our customers ever do business with and the best
investment our shareholders ever make. So when looking to advance
your career, look to M&T. As a top 20 US bank holding company
and one of the best performing regional banks in the country, we
offer a wide range of performance based career development
opportunities for talented professionals. And through our
longstanding tradition of careful, conservative and consistent
management and a strong commitment to the communities we serve, we
continue to grow with a focus on the future.
About the Role
Our agents responds to a variety of incoming customer telephone
calls related to servicing of mortgage loans in a call center
environment. - Communicates responses, at times complex and
difficult, to customers in a clear and professional manner to
contribute to their satisfaction with the service provided. - Takes
ownership of each inbound inquiry by bringing to prompt and
accurate resolution to exceed customer expectations.
What We Offer
What you'll do?
Who we need?
HIRING IMMEDIATELY#LI-RS1#LI-REMOTE LocationWilliamsville, New
York, United States of America
Keywords: M&T Bank, Buffalo , Contact Center Service Representative- Mortgage, Sales , Buffalo, New York
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here to apply!
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