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Customer Service Representative

Company: Robert Half
Location: Buffalo
Posted on: January 11, 2021

Job Description:

Ref ID: 02920-0011657619Classification: Customer Service RepresentativeCompensation: $12.50 to $14.00 hourlyCustomer Service Representative Opportunities!Are you looking to expand your career as a Customer Service Representative? OfficeTeam has an excellent job opportunity for an articulate, highly-skilled candidate. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This position will operate in a fast-paced and dynamic environment. This short-term temporary Customer Service Representative position in Buffalo, New York could be perfect for you!How you will make an impact- Manage the fielding and sending of important written business correspondence- Contribute accurate, friendly customer service in a timely fashion- Receive and place telephone calls- Be a part of business development by by actively cross-selling and referring customersJob Requirements:- Demonstrated ability to interact effectively with internal and external partners and clients/customers- Ability to navigate multiple computer systems, applications, and utilize search tools to find information- Excellent problem-solving skills- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly- 2+ years' experience with performing in a goal-driven & customer-focused environment preferred- Positive attitude and an engaging businesslike approach- Proven experience going the extra mile to solve complex customer inquiries via extensive research- Strong communication and social skills and able to receive criticism well- Strong customer service and office administrative skills- Solid understanding of switchboard phones from 1-10 lines- Microsoft Office experience preferredWe are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us todayOfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.When you work with us, you're working with the best. has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.-- 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (www.roberthalf.com/terms-of-use).

Keywords: Robert Half, Buffalo , Customer Service Representative, Sales , Buffalo, New York

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