Inside Sales Representative, SmartSource (Remote)
Company: Global Sourcing and Manufacturing
Posted on: January 16, 2020
Under moderate supervision of the Inside Sales Supervisor, the
Representative is responsible for placing proactive outbound calls
established customers and potential prospects. Inside Sales
develop, maintain, and implement long-term business partnerships
assigned customers in the independent, retail, chain, institutional
alternate care business segments within a specific geographic area
customer type. This includes; following up on customers who have
interest in doing business with the Company, , directing service
issues to the
proper channels, and understanding the customers specialty areas in
provide value. The inside sales team will sell targeted promotions
in order to
expand and retain existing business resulting in increased
PRIMARY DUTIES AND
proactive calls to established customers in order to grow sales
develop customer loyalty, increase generic sales and foster
programs and service.
pre-call research and planning to set goals for the call and to
customer needs and industry trends.
and conduct proactive calls designed to recruit customers who have
an interest in doing business with the Company.
reports to identify customer trends in order to either take
the trend or minimize the impact of the trend.
inventory systems to assist customer with availability
individual monthly sales goals as set by sales management.
performance standards including call productivity, sales growth
collection of competitive data.
identify customer and product opportunities as in the best interest
generics program within assigned territory by informing customers
and prospects about available products,
services, prices and new launches. Participates in department
and maintain integrity of data in company's' CRM software
the Inside Sales Supervisor and perform related duties as
Requires broad training in fields such as business
accountancy, sales, marketing, computer sciences or similar
obtained through completion of a two year associate's degree
vocational training, or equivalent combination of experience and
Normally requires a minimum of one (1) to two (2) years directly
progressively responsible experience.
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
interpersonal skills and relationship building skills to develop
maintain cooperative working relationships with both customers and
oral communication skills to present information and solutions in
analytical skills sufficient to prepare quotes, analyze data, and
identify and resolve customer problems
to intermediate computer skills to proficiently use a windows-based
and to accurately input data and run reports
require expertise for certain customer requirement e.g.
requirements, business type, etc.
Keywords: Global Sourcing and Manufacturing, Buffalo , Inside Sales Representative, SmartSource (Remote), Sales , Buffalo, New York
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