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Inside Sales Representative, SmartSource (Remote)

Company: Global Sourcing and Manufacturing
Location: Buffalo
Posted on: January 16, 2020

Job Description:

Under moderate supervision of the Inside Sales Supervisor, the Inside Sales

Representative is responsible for placing proactive outbound calls to

established customers and potential prospects. Inside Sales Representatives

develop, maintain, and implement long-term business partnerships with their

assigned customers in the independent, retail, chain, institutional or

alternate care business segments within a specific geographic area or by

customer type. This includes; following up on customers who have shown an

interest in doing business with the Company, , directing service issues to the

proper channels, and understanding the customers specialty areas in order to

provide value. The inside sales team will sell targeted promotions in order to

expand and retain existing business resulting in increased profitable revenues.

PRIMARY DUTIES AND

RESPONSIBILITIES:


  • Initiate

    proactive calls to established customers in order to grow sales revenue,

    develop customer loyalty, increase generic sales and foster utilization of

    the company's

    programs and service.
  • Conduct

    pre-call research and planning to set goals for the call and to anticipate

    customer needs and industry trends.
  • Initiate

    and conduct proactive calls designed to recruit customers who have shown

    an interest in doing business with the Company.
  • analyze

    reports to identify customer trends in order to either take advantage of

    the trend or minimize the impact of the trend.
  • Access

    inventory systems to assist customer with availability information
  • Achieve

    individual monthly sales goals as set by sales management.
  • Meet

    performance standards including call productivity, sales growth and

    collection of competitive data.
  • Proactively

    identify customer and product opportunities as in the best interest of the

    Company.
  • Maintains

    generics program within assigned territory by informing customers and prospects about available products,

    services, prices and new launches. Participates in department meetings
  • Enter

    and maintain integrity of data in company's' CRM software programs.
  • Support

    the Inside Sales Supervisor and perform related duties as assigned.

    Requires broad training in fields such as business administration,

    accountancy, sales, marketing, computer sciences or similar vocations generally

    obtained through completion of a two year associate's degree program, technical

    vocational training, or equivalent combination of experience and education.

    Normally requires a minimum of one (1) to two (2) years directly related and

    progressively responsible experience.
    MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:


    • Excellent

      interpersonal skills and relationship building skills to develop and

      maintain cooperative working relationships with both customers and other

      ABC associates
    • Excellent

      oral communication skills to present information and solutions in a

      professional manner
    • Good

      analytical skills sufficient to prepare quotes, analyze data, and to

      identify and resolve customer problems
    • Good

      mathematical skills
    • Good

      organizational skills
    • Basic

      to intermediate computer skills to proficiently use a windows-based system

      and to accurately input data and run reports
    • May

      require expertise for certain customer requirement e.g. language

      requirements, business type, etc.

Keywords: Global Sourcing and Manufacturing, Buffalo , Inside Sales Representative, SmartSource (Remote), Sales , Buffalo, New York

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