Inside Sales Representative, SmartSource (Remote)

Company: Global Sourcing and Manufacturing
Location: Buffalo
Posted on: January 16, 2020

Job Description:

Under moderate supervision of the Inside Sales Supervisor, the Inside Sales

Representative is responsible for placing proactive outbound calls to

established customers and potential prospects. Inside Sales Representatives

develop, maintain, and implement long-term business partnerships with their

assigned customers in the independent, retail, chain, institutional or

alternate care business segments within a specific geographic area or by

customer type. This includes; following up on customers who have shown an

interest in doing business with the Company, , directing service issues to the

proper channels, and understanding the customers specialty areas in order to

provide value. The inside sales team will sell targeted promotions in order to

expand and retain existing business resulting in increased profitable revenues.

PRIMARY DUTIES AND

RESPONSIBILITIES:

• 
  
• Initiate
  
  proactive calls to established customers in order to grow sales revenue,
  
  develop customer loyalty, increase generic sales and foster utilization of
  
  the company's
  
  programs and service.
• Conduct
  
  pre-call research and planning to set goals for the call and to anticipate
  
  customer needs and industry trends.
• Initiate
  
  and conduct proactive calls designed to recruit customers who have shown
  
  an interest in doing business with the Company.
• analyze
  
  reports to identify customer trends in order to either take advantage of
  
  the trend or minimize the impact of the trend.
• Access
  
  inventory systems to assist customer with availability information
• Achieve
  
  individual monthly sales goals as set by sales management.
• Meet
  
  performance standards including call productivity, sales growth and
  
  collection of competitive data.
• Proactively
  
  identify customer and product opportunities as in the best interest of the
  
  Company.
• Maintains
  
  generics program within assigned territory by informing customers and prospects about available products,
  
  services, prices and new launches. Participates in department meetings
• Enter
  
  and maintain integrity of data in company's' CRM software programs.
• Support
  
  the Inside Sales Supervisor and perform related duties as assigned.
  
  Requires broad training in fields such as business administration,
  
  accountancy, sales, marketing, computer sciences or similar vocations generally
  
  obtained through completion of a two year associate's degree program, technical
  
  vocational training, or equivalent combination of experience and education.
  
  Normally requires a minimum of one (1) to two (2) years directly related and
  
  progressively responsible experience.
  MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
  
  
  • 
    
  • Excellent
    
    interpersonal skills and relationship building skills to develop and
    
    maintain cooperative working relationships with both customers and other
    
    ABC associates
  • Excellent
    
    oral communication skills to present information and solutions in a
    
    professional manner
  • Good
    
    analytical skills sufficient to prepare quotes, analyze data, and to
    
    identify and resolve customer problems
  • Good
    
    mathematical skills
  • Good
    
    organizational skills
  • Basic
    
    to intermediate computer skills to proficiently use a windows-based system
    
    and to accurately input data and run reports
  • May
    
    require expertise for certain customer requirement e.g. language
    
    requirements, business type, etc.
    

Keywords: Global Sourcing and Manufacturing, Buffalo , Inside Sales Representative, SmartSource (Remote), Sales , Buffalo, New York