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QA Testing Analyst

Company: Delaware North
Location: Buffalo
Posted on: October 11, 2019

Job Description:

Our Exciting Work Environment This position will be based out of Delaware North's new global headquarters, a state-of-the-art, 12-story, mixed-use building in downtown Buffalo, N.Y. The headquarters facility, reflective of our values, integrates the latest advances in environmental, energy conservation and office design.

The Opportunity Who We Are
At Delaware North we are driven by our vision to delight guests by creating the world's best experiences today while reimagining tomorrow. Founded and owned by the Jacobs family for more than 100 years, we are a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries.
The Opportunity
At Delaware North we have a long history of operational success and we have ambitious goals for our future growth and operating performance. These aspirations are supported by a transformative enterprise-wide initiative called True North. True North re-imagines the Delaware North operating model by creating processes and tools and providing enhanced support to our local teams that will enable us to best serve our guests, clients, and 55,000+ associates. To achieve these goals, we need people like you.
T he Testing Analyst will write and execute test cases for each wave of implementation of the Company's workforce management (WFM) solution/platform to ensure quality delivery and implementation of the solution. Specifically, this role will:

  • Assist in the design and development of testing deliverables - such as test cases, test plans, test sets, scenarios, scripts, procedures, and test reports for Kronos solution;
  • In collaboration with in-unit operations, conduct hands-on testing of platform including performance testing, functional testing, security testing, integration testing, and operational testing for all assigned unit configurations
  • Work on process activity for test readiness review;
  • Test system modifications to prepare for implementation;
  • Execute testing plans that address specific areas of WFM, such as infrastructure (installation and configuration of environment setup) testing database impacts, software scenarios, regression testing, negative testing, error/bug retests, and usability;
  • Participate in design reviews and provide input on functional requirements, product designs, schedules, and any potential problems;
  • Review software documentation for technical accuracy, compliance, and completeness, and to mitigate potential risks;
  • May assist in testing for other Operational Excellence projects & solutions To ensure we hire the right person for the position, we are open to a remote work arrangement with ability to travel 50% or more as business requires. This role is project-based for an approximate period of 10-12 months, with the possibility of extension or alternative placement.
    What Great Looks Like in the Role
    • Adhere to planned test schedules and strategies within the project's scope and delivery dates;
    • Able to help shape and execute use cases based operational scenarios and functional specifications and ensure inclusion into planned test strategies and test plans;
    • Ability to incorporate a customer-focused perspective when designing test cases;
    • Ability to create/amend detailed documentation and related technical specifications;
    • Self-starter who possesses strong customer focus, command skills, comfortable implementing change, and dealing with ambiguity Required Skills and Experience
      • Bachelor's degree or equivalent experience
      • Strong understanding of existing Company operations and labor scenarios
      • Super-user of Company's timekeeping system (Kronos); familiarity with workforce management/labor optimization helpful
      • 1-2 years project management experience and/or experience in QA and testing in systems implementation
      • Strong QA skills in executing test cases and troubleshooting;
      • Advanced analytical and problem-solving skills All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements.

        Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
        #LI-PE1

Keywords: Delaware North, Buffalo , QA Testing Analyst, Professions , Buffalo, New York

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