Meditech Revenue Cycle Analyst
Company: Ciber Global
Location: Buffalo
Posted on: February 2, 2025
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Job Description:
HTC Global Services wants you. Come build new things with us and
advance your career. At HTC Global you'll collaborate with experts.
You'll join successful teams contributing to our client's success.
You'll work alongside our clients and have long-term opportunities
to advance your career with the latest emerging technologies.
Want to apply Read all the information about this position below,
then hit the apply button.
At HTC Global Services our consultants have access to a
comprehensive benefits package. Benefits can include Paid-Time-Off,
Paid Holidays, 401K matching, Life and Accidental Death Insurance,
Short & Long Term Disability Insurance, and a variety of other
perks.
Meditech Revenue Cycle Applications Analyst:
Job Description:
The experienced Meditech Revenue Cycle Applications Analyst is
responsible for reviewing, analyzing, evaluating, and developing
clinical Meditech application tools to meet customer needs;
supporting project implementation activity; documenting
requirements and defining scope and objectives. The Analyst's
primary goal is to support our clients with system breaks/fixes,
system changes and enhancements, and ongoing system maintenance,
which can include system testing, troubleshooting, and issue
management. Support technical application(s) across multiple
environments with a primary focus on Meditech Client/Server Revenue
Cycle modules, with a focus on Registration and Scheduling. Strong
communication and teamwork skills are required. This position works
under general supervision.
Primary Responsibilities:
Maintain and support Meditech Client/Server EHR and supporting
functionality.
Maintenance and support of the Meditech Revenue Cycle modules such
as ADM, SCH, ABS, BAR, and ARM.
Maintenance and support of integrated systems such as 3M and
Experian.
Responsible for troubleshooting, building and maintaining the
Scheduling (SCH) module, including but not limited to resources,
appointments, notifications, etc.
Responsible for troubleshooting, building and maintaining the
Registration (ADM) module, including but not limited to admissions,
visits, patient discharge errors, etc.
Responsible for troubleshooting, building and maintaining the
modules related to patient billing.
Provide end-user support for hospital applications and systems.
Support and maintain Meditech application dictionaries and
configurations.
Provide technical support for various external interfaces and
integrations to 3rd party systems and partner sites.
Review, schedule, test, implement and document any system
modifications, upgrades or application changes.
Troubleshoot system issues to resolution and provide timely and
high-quality customer service.
Escalate issues to the vendor as needed and monitor vendor tickets
for resolution.
Provide after-hours "on-call" support to troubleshoot and resolve
system issues.
Work with client users and functional teams as needed.
Adheres to change management process for break fixes and any system
changes.
Performs system testing to ensure that all product functions work
as designed.
Assist in documenting detailed descriptions of user needs, program
functions and steps required to develop or modify computer
programs.
Documents all build activities in conjunction with updating
vendor-provided application specifications and performing
integration and unit testing; adheres to version control
processes.
Experience collecting user requirements, translating to system
feature enhancements, and requesting enhancements of a system
administrator.
Ability to evaluate and analyze EHR features and functionality for
problem resolution.
Provide support for the correct operational and clinical processes
aligned with the client's best practices.
May exercise independent judgment to determine the appropriate
course of action to be taken based on the analysis performed and
all possible solutions.
Successfully engages in multiple initiatives simultaneously.
Excellent verbal and written communication skills and the ability
to interact professionally with a diverse group, of executives,
managers, and subject matter experts.
Maintains a positive work atmosphere by behaving and communicating
in a manner that promotes a favorable working relationship with
customers, clients, co-workers and management.
Other duties as assigned.
Knowledge, Skills and Abilities (KSAs):
Meditech build, testing and implementation experience.
A minimum of three (3) years of application analysis and
coordination experience, OR five (5) years of
professional/technical experience in health care involving clinical
workflow/operations or clinical systems support preferred.
Knowledge of revenue cycle processes and workflows required, such
as patient billing, registration and scheduling.
Experience building and supporting Meditech Client/Server Revenue
Cycle modules.
Experience with Meditech C/S ADM, SCH, ABS, BAR, and ARM modules
required.
Experience with Meditech Client/Server 5.66 or higher a plus.
Experience supporting and participating in a Meditech upgrade a
plus.
Experience with 3M and Experian required.
Excellent troubleshooting skills, with the ability to communicate
resolutions to customers.
Excellent communication, interpersonal, and organizational
skills.
Excellent client, vendor, project team, and employee relationship
skills.
Well-developed analytical, problem-solving, and multi-tasking
skills.
Strong work ethic, team and customer service orientation, proven
dependability and promptness.
Education and Experience:
Bachelor's degree in Computer Science, Information Technology or
equivalent education and experience and,
3 to 5 years of experience in a professional capacity within a
computing environment, with a demonstrated progression in
responsibilities.
3 to 5 years of experience with maintenance and support of Meditech
Client/Server Revenue Cycle modules.
Experience utilizing ticket management system ServiceNow
preferred.
Previous Healthcare Industry Experience Required.
Our success as a company is built on practicing inclusion and
embracing diversity. HTC Global Services is committed to providing
a work environment free from discrimination and harassment, where
all employees are treated with respect and dignity. Together we
work to create and maintain an environment where everyone feels
valued, included, and respected. At HTC Global Services, our
differences are embraced and celebrated. HTC is an Equal
Opportunity Employer. We respect and seek to empower each
individual and support the diverse cultures, perspectives, skills,
and experiences within our workforce. HTC is proud to be recognized
as a National Minority Supplier.
For information on the compensation range for the job and an
overview on benefits that HTC Global Services offers please email
compensationrange@htcinc.com. The salary, other compensation and
benefits information shared by HTC would be accurate as of the date
of sharing the information. The disclosed range would consider
factors not limited to, geographic location, educational
qualification, relevant experience, certifications, skills,
suitability/fit for the role, and business or organizational needs.
HTC Global Services reserves the right to modify the ranges at any
time, subject to applicable law.
Keywords: Ciber Global, Buffalo , Meditech Revenue Cycle Analyst, Professions , Buffalo, New York
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