Senior Operations Analyst
Company: VirtualVocations
Location: Buffalo
Posted on: September 20, 2024
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Job Description:
A company is looking for a Sr Operations Analyst, Contact
Center.
Key Responsibilities
Manage the analysis and interpretation of contact center data to
prepare reports for leadership
Develop and implement strategic business solutions to improve
operational processes
Facilitate the creation of data reporting assets to identify
improvement opportunities
Required Qualifications
Bachelor's degree and 4 - 6 years of related experience or
equivalent experience
Moderate to advanced experience with Excel
Preferred experience with SQL and Power BI
Preferred experience in Medicare analysis
Ability to prioritize and manage time effectively
Keywords: VirtualVocations, Buffalo , Senior Operations Analyst, Professions , Buffalo, New York
Click
here to apply!
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