Field Technician
Company: DISH
Location: Fredonia
Posted on: September 14, 2023
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Job Description:
Department SummaryDo you like being active and working hands-on
with the latest cutting-edge technology?Join our J.D. Power
award-winning In-Home Services team!Check out our video to
experience a day in the life of a DISH Technician:----The In-Home
Services organization supports thousands of talented employees in
125+ facilities delivering service solutions to customers in every
zip code. Our installation technicians are leading the charge for
better customer experience, educating and connecting more Americans
with every home they visit. Our dedication to customer experience
is paying off: in 2022, DISH earned the J.D. Power award for being
#1 in Overall Customer Satisfaction for the fifth year in a row.
Job Duties and ResponsibilitiesWhat's in it for you?A promotion at
6 months with a $1.00 per hour pay increase!Paid incentive with
potential for up to $6,400 in your first year and $9,100 each year
after that based on your performance!Our greatest benefit is
opportunity, as we promote from withinOver 300 current Field
Managers started their career as DISH Technicians!Continued pay
increases of 10% built in with each new DISH Technician level
achieved!Grow four levels as a DISH Technician and beyond over the
course of your career!Paid time off - vacation and sick timeFree
DISH TV programming at a value of $114.99/month at your home, plus
deeply discounted SlingTV and Boost Mobile plansPaid training,
tools, and uniforms--What will you be doing?We build our value
around simplifying lives. With installation expertise and a passion
for sharing it, our technicians are building opportunities for
themselves far into the future.In this role, you will:Install and
manage customer products, while creating opportunities to sell them
on new personalized technologyWork autonomously to upsell and offer
smart home solutions to customers on a daily basisRelocate power
and place mounts, satellite dishes, televisions, routers, cameras,
receivers and whole-home connectivity technology in customer
homesConduct site surveys and in-person home assessmentsSkills,
Experience and RequirementsWhat skills and experience do you
need?Ideal technicians have:High energy, resourcefulness, and
ability to multitaskAn eye for opportunities to sell customers on
new personalized technologyStrong customer advocacy skills:
friendly, communicative, with a high degree of integritySales,
electrical, maintenance/repair, cable, military, and/or customer
service experience preferred--All technicians must have:Ability to
work in-person in multiple homes per day (this is not a
work-from-home position; you will be in the field servicing
customers' homes)Ability to stand for long periods of time on
ladders, lift over 70 lbs. at times, crawl into small spaces, work
in all climates and remain within the individual weight requirement
of 335 lbsValid driver's license in the state you are seeking
employment in, with a driving record that meets DISH's minimum
safety standard (You will get a Dish van and a gas card)Resilience
in the face of a fast-paced and changing environmentAbility to
pivot work hours; five/six-day workweeks may be required during
peak seasonal timesSalary Range Compensation: $23.50/Hour
Compensation and BenefitsWe also offer versatile health perks,
including flexible spending accounts, HSA, a 401(k) Plan with
company match, ESPP, career opportunities, and a flexible time away
plan; all benefits can be viewed here:--.--------The base pay range
shown is a guideline. Individual total--compensation--will vary
based on factors such as qualifications, skill level, and
competencies;--compensation--is based on the role's location and is
subject to change based on work location.--Candidates need to
successfully complete a pre-employment screen, which may include a
drug test and DMV check.--
Keywords: DISH, Buffalo , Field Technician, Professions , Fredonia, New York
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