Senior It Support Technician
Company: Prizm Document & Technology Solutions
Posted on: January 24, 2023
Senior Tech Guru
Prizm is looking for an experienced IT support technician to join
our team in a leadership position. The job will be responsible for
working with clients and co-workers to deliver best-in-class
technical services to small and medium businesses. This is a
fast-paced job with many concurrent responsibilities. The ideal
candidate will enjoy solving complex problems and impacting the
success of our clients on a daily basis.
--- Developing & Implementing Technology Roadmaps for Clients
--- Assisting team members with complex IT situations
--- Server & Software Implementation & Troubleshooting
--- Researching & Vetting New Technologies to Expand Prizm's
--- Articulating Complex Technology In Understandable Terms to
Clients & Prospects
--- Help with SOP Across All Projects
--- Explaining what "The Cloud" is and why it's not scary for
--- And all other common aspects of IT support.
--- BS Degree in Computer Information Systems, Computer Science,
Business Administration (related field) or higher.
--- Minimum 4-5 years relevant experience
--- Proven Communication and Leadership Skills
--- Extensive Knowledge of Networking, Windows & Azure AD & M365,
Cloud Technologies, ERP Software, SQL, Quickbooks
--- Cybersecurity Training a huge plus
--- Great Attitude Toward Teamwork & New Technology Concepts
--- Flexibility to Change Tasks Quickly and Manage Multiple
Prizm is a leader in delivering enterprise level technology
services. Our core offerings include managed IT service,
copier/printer sales and service, document management, and BCDR
(business continuity/disaster recovery) solutions. Through our
technology partners, we deliver a one stop shop approach to take
the worry out of businesses technology needs and performance so
they can focus on what they do best!
Keywords: Prizm Document & Technology Solutions, Buffalo , Senior It Support Technician, Professions , Buffalo, New York
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