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Network Analyst I ARTC

Company: Catholic Health
Location: Buffalo
Posted on: August 5, 2022

Job Description:

Facility: Administrative Regional Training CntrShift: Shift 1Status: Full Time FTE: 1.000000Bargaining Unit: ACE AssociatesExempt from Overtime: Exempt: NoWork Schedule: Days and Evenings with Call Weekend and Holiday RotationHours: 8-4Summary:The Network Analyst I provides service oriented technical support to the Catholic Health (CH) client community in all matters relating to PC and LAN technologies. Network Analyst I provides customer service and technical expertise through the administration, escalation and/or resolution of any technical problems, service requests, or project work. Success in this position requires interaction with many disciplines and diverse groups of people with varying skill levels.Responsibilities:EDUCATION+ Associates degree required, Bachelors preferred+ In lieu of Associates degree, eight (8) years of applicable experience required+ Relevant technical certifications will also be consideredEXPERIENCE+ Requires at least one (1) year experience in computer related field KNOWLEDGE, SKILL AND ABILITY+ Excellent customer service skills+ Good written and verbal communication skills + The ability to troubleshoot software and hardware failures and to identify network problems+ Strong technical aptitude and good analytical and organizational skills+ Ability to repair and perform preventative maintenance on personal computers, laptops, wireless devices, software and other related peripheral devices+ Professional presentation and the ability to interact with customers in a courteous manner.+ Experience with Microsoft Operating Systems, and Microsoft Active Directory Network. + The ability to coordinate equipment installations and the maintenance of hardware/software inventories on company computers and systems+ Experience with client - server applications is preferred.+ Familiarity with Server operating systems (AIX, Sun Solaris, Linux, Windows Server, SQL Server) + Have a valid driver's license, transportation, and be willing to travel between CH sites as neededWORKING CONDITIONSENVIRONMENT+ Normal heat, light space, and safe working environment; typical of most office jobs REQNUMBER: 15089

Keywords: Catholic Health, Buffalo , Network Analyst I ARTC, Professions , Buffalo, New York

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