eCommerce Business Analyst - REMOTE

Company: Perficient
Location: Buffalo
Posted on: April 8, 2021

Job Description:

Overview

Perficient currently has a career opportunity for an eCommerce Business Analyst with our national commerce Practice.

Our national Commerce Practice team is comprised of passionate and capable strategists, architects, project managers, business analysts, developers, and infrastructure specialists who specialize in the designing and implementing of industry leading eCommerce platforms. We deliver on the promise of a unified commerce experience, through strategic discussion aligned to business needs. We use an agnostic approach with a deep portfolio of options to address all levels of digital maturity. We are experts on the leading Commerce and Order Management platforms including HCL Commerce, Magento, Epi-Insite, Znode, InRiver PIM, and IBM Sterling OMS.

At Perficient you'll deliver mission-critical technology and business solutions to Fortune 500 companies and some of the most recognized brands on the planet. And you'll do it with cutting-edge technologies, thanks to our close partnerships with the world's biggest vendors. Our network of offices across North America, as well as locations in India and China, will give you the opportunity to spread your wings, too.

We're proud to be publicly recognized as a "Top Workplace" year after year. This is due, in no small part, to our entrepreneurial attitude and collaborative spirit that sets us apart and keeps our colleagues impassioned, driven, and fulfilled.

We are a leading-edge digital consultancy where team members build their careers solving complex and interesting business problems for great brands and clients. Clients love us because we fuse strategy, creative and technology into data-driven solutions - and we bring the full weight of a tech-savvy consulting firm to support our best-of-breed digital consultancy.

Responsibilities

• Establishes knowledge of client business challenges and priorities to translate into opportunities.
• Maintains regular client communication and satisfaction, ensuring opportunities and challenges are addressed in a timely manner.
• Helps deliver presentations to clients and management teams.
• Contributes to project discoveries, kickoff, prepare proposals and statements of work following company standards.
• Translate client's business needs into detailed business requirements documents, use cases and systems interaction diagrams.
• Groom Backlog and create User Stories.
• Works with customers to establish approved wireframes and mock-ups for solutions.
• Provides leadership throughout the lifecycles of a project, guiding the understanding the project team has through design and development to ensure project requirements are met
• Helps establish project test strategy, methodologies, test plans as well as assist with test execution.
  
  Qualifications
  
  • 3-6 years of professional business analysis experience, with strong relationship management, account management, and support experience.
  • Experience with eCommerce solutions required.
  • Minimum four years consulting industry experience working with external clients.
  • Experience working in an Agile environment.
  • Experience working with external customers, creating user stories, grooming backlogs.
  • Strong knowledge and understanding of current technologies and complex enterprise level applications.
  • Knowledge of current technologies, application software development.
  • Skilled ability to obtain, understand and respond strategically to client needs.
  • Highly detail oriented, well organized, and able to coordinate multiple projects simultaneously.
  • Strong analytical, problem solving and conflict resolution skills.
  • Energetic, motivated, service-oriented, and be able to multi task.
  • Proven track record of delivering on time, on budget, and meeting client commitments.
  • Excellent listening, oral, and written communication skills.
  • Excellent facilitation, presentation, and reporting skills.
  • Strong interpersonal and teamwork skills.
  • Flexible to new situations and challenges.
  • Bachelor's Degree or higher.
    
    Preferred Skills And Education
    
    • Degree in Computer Science or Engineering
    • Strong understanding of complex Internet based enterprise level applications
      Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work.
      
      More About Perficient
      
      Perficient is the leading digital transformation consulting firm serving Global 2000 and enterprise customers throughout North America. With unparalleled information technology, management consulting and creative capabilities, Perficient and its Perficient Digital agency deliver vision, execution and value with outstanding digital experience, business optimization and industry solutions.
      
      Our work enables clients to improve productivity and competitiveness; grow and strengthen relationships with customers, suppliers and partners; and reduce costs. Perficient's professionals serve clients from a network of offices across North America and offshore locations in India and China. Traded on the Nasdaq Global Select Market, Perficient is a member of the Russell 2000 index and the S&P SmallCap 600 index.
      
      Perficient is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national, origin, disability status, protected veteran status, or any other characteristic protected by law.
      
      Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.
      
      Select work authorization questions to ask when applicants apply
      
      
    • Are you legally authorized to work in the United States?
    • Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?
      
      

Keywords: Perficient, Buffalo , eCommerce Business Analyst - REMOTE, Professions , Buffalo, New York