Energy Services Technician

Company: StraussGroup - Executive Search Consultants
Location: Buffalo
Posted on: February 23, 2021

Job Description:

Energy--Services--Technician Department:--Residential--Rehabilitation--&--Energy--Services Position--Status:--Full--Time-----37.5--hours--per--week/Non-exempt Reports--To:--Director--of--Residential--Rehabilitation--&--Energy--Services Salary Range Compensation based on ExperienceOur client is on a mission to build and strengthen communities. They are a nonprofit organization that works with thousands of individuals and families across Western NY each year to help them create homes, build personal wealth through homeownership, and grow a vibrant community around them. In short, they help people purchase their first home, offer pre- and post-purchase education, and work with them to improve the value and comfort of their homes through rehab lending and technical services (construction management, energy improvements). If the thought of working in a team environment to deliver superior quality customer service appeals to you, we are interested in hearing from you!JOB--SUMMARY: The Energy Services Technician is a year-round NYSERDA auditor on the front-line team, responsible for ensuring a smooth customer experience in the Energy Department. Are you looking for a fast-paced job that keeps you engaged? We are seeking high-energy candidates that have a minimum of 2 years auditing experience and/or HVAC experience. However, if you are just starting out and can demonstrate a strong mechanical aptitude and a sincere desire to learn about the Energy auditing industry, we are willing to train the right individual.ESSENTIAL--FUNCTIONS: Program--Implementation * Performs BPI energy audits and test-outs, produces audit reports and project cost analysis.* Develops work scopes for project, contracts projects with customers, resolves customer concerns, and ensures completion of all required contract documents and reports.* Submits all documentation to NYSERDA required for Green Jobs/Green New York energy audit approval, EmPower program approval, Home Performance approval, or other approvals available for reporting and project billing.* Maintains--all--files--and--records--as--necessary,--and--is--accountable--to--production--goals.-Assures--that--internal--documents--and--project--tracking--are--completed--for--each--customer.* Maintains--strong--working--relationships--with--all--partners, including--NYSERDA--and--BPI. * Maintains expertise with BPI standards and industry practices related to energy improvements in residential housing.Program--Administration* Submit all documentation and data required for program reporting and project billing.* Assure compliance with regulatory statutes and NCP procedures and policies.* Maintain--all--files--and--records--as--necessary;--assure--that--internal--documents--and--project tracking--is--completed--for--each--customer.* Assist--with--departmental--reporting--and--program--assessment.ADDITIONAL--RESPONSIBILITIES:* Represent our client in a manner that will foster the best possible relationships with potential customers, community partners, and other external stakeholders, including NYSERDA, BPI.* Assist with marketing NCP programs to the community, including Energy Services outreach, which may include events as appropriate.* Accomplishes--all--other--duties--and--tasks--as--appropriately--assigned--or--requested.* Exercises sound judgement, maintains confidentiality and follows policy and procedure.* Other tasks that may be required to fulfill the objectives of the agency.* Attend--regular--departmental--and--staff--meetings.EDUCATION--&--EXPERIENCE:* Must--have--BPI--Building--Analyst--and--Building--Envelope--or--HVAC--Certifications, or the ability to obtain and maintain certifications.* Must--have--Lead--Paint--Renovator--Certification--or--ability--to--obtain--and--maintain certifications.* A minimum of two years' experience in the energy services, HVAC or Residential Construction field is preferred.* Strong computer skills. Proficiency in Microsoft Office Suite (Outlook, Excel, and Word), and Windows Operating System.* Strong organizational and communication skills, with ability to work in a fast-paced environment, managing multiple tasks and deadlines. Is attentive to detail and self-motivated.* Willingness and enthusiasm to learn and remain up to date on research, policy, and best practices relating to energy services, and other job areas.* Transportation--necessary--and--a--valid--driver's--license--is--required. KEY--SKILLS--AND--ATTRIBUTES:Customer--Service - Works with the team to provide first class customer support to internal and external stakeholders. Due to the high level of customer interaction that is instrumental to the success of this position, considerable attention will be given to the candidates character and temperament.Collaborative - Is outgoing, personable and passionate about working with people to further the organizations's mission to promote stable, long-term homeownership for residents within the city and surrounding counties.Industry--Knowledge-----Must--be--knowledgeable--in--the--fields--of--energy--services,--construction--and lead--paint/housing--hazards--with--a--commitment--to--staying--current--with--trends,--issues--and initiatives--relative--to--all--aspects--of--these--areas.Strong Communication - Is outgoing, personable and passionate about working with people who need help making their home safe and comfortable.Relationship Builder - Is able to build relationships with potential clients and is comfortable promoting the entire suite of services to grow interest and generate leads.Professionalism-----Represents our client in a manner that will foster and cultivate positive relations with customers, fellow team members and community partners. Is detail oriented with good follow-up.This--position--offers--the--opportunity--for--considerable--professional--and--career--growth. Our client is a growing, dynamic organization that is a leader in the community development field. They believe in developing their employees and support opportunities for position-appropriate training and education.

Keywords: StraussGroup - Executive Search Consultants, Buffalo , Energy Services Technician, Professions , Buffalo, New York