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Dispatcher CRO

Company: Worldwide Flight Services
Location: Buffalo
Posted on: December 5, 2019

Job Description:

Job Details Company Overview Dispatcher Transportation Services job description This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications which may be required of employees assigned to this job classification. Receives, records, and distributes work orders to service crews upon customers' requests for service by performing the following duties. Records information such as name, address, article to be repaired, or service to be rendered. Prepares work order and distributes to service crew. Schedules service call and dispatches service crew. Calls or writes customer to ensure satisfactory performance of service. Keeps record of service calls and work orders. Dispatches orders and relays messages and special instructions to mobile crews and other departments. Remain cognizant of WFS staff, security contractors, and visitors' activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the WFS whistleblower program. Comply with WFS site security procedures for assigned warehouse and other operations. job requirements Must be at least 21 years of age. High school diploma or general education degree (GED) preferred; or one to three months related experience and/or training; or equivalent combination of education and experience. Must possess drivers license. Ability to work rotating shifts including weekends (i.e. Friday, Saturday and Sunday), holidays and days off. Ability to read, write, fluently speak and understand the English language. Subject to random DOT drug testing. essential job functions Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Must be able to lift up to 70 lbs. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. Reports to work on a regular and timely basis. Recommended skills Scheduling Reports Memos Information Security

Keywords: Worldwide Flight Services, Buffalo , Dispatcher CRO, Professions , Buffalo, New York

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