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Administrative Assistant, Training Logistics

Company: Delaware North
Location: Buffalo
Posted on: December 4, 2019

Job Description:

Our Exciting Work EnvironmentThis position will be based out of Delaware North's new global headquarters, a state-of-the-art, 12-story, mixed-use building in downtown Buffalo, N.Y. The headquarters facility, reflective of our values, integrates the latest advances in environmental, energy conservation and office design.

The OpportunityReporting into the Training Manager for Operational Excellence, the Training Coordinator will be responsible to identify training needs and map out training logistic plans for individuals, teams, and the organization based on project or learning needs. Training Coordinators will analyze training progress and will support the operational excellence training team as required.


Manage training schedule
Maintain records of attendance (LMS and classroom).
Prepare manuals, documentation and status reports to contribute to project management and maintain library of training and reference materials on SharePoint.
Assist in implementation of actions necessary to ensure effective integration of training requirements, resources, and delivery plans
Coordinate/schedule with 3rd party solution provider for unit on-site training visits and to ensure consistency and accuracy of training
Coordinate with training team to deliver communications and training related to program updates and new processes
Respond to support requests - provide remote support to unit personnel
Management of 3rd party solution provider head of training and resources dispatched to DN locations
Point of contact for customers and partners regarding training details and training questions


High School or GED
3-4 years' experience
Proficient in use of PC systems; and MS Office including Word, Excel, Power Point and Access; SharePoint.
Previous experience with Saba LMS or other learning management systems
Highly organized and able to contribute to project management.
Strong multi-tasking and time management skills
Excellent interpersonal skills
Highly self-motivated and directed; ability to complete work with limited supervision
Keen attention to detail
Ability to effectively prioritize and execute tasks in a high-pressure environment
Exceptional customer service orientation

Who We AreAt Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.


Keywords: Delaware North, Buffalo , Administrative Assistant, Training Logistics, Professions , Buffalo, New York

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