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Supervisor at the Buffalo International Airport Food Court

Company: Delaware North
Location: Buffalo
Posted on: November 11, 2019

Job Description:

Position DetailsSupervises the activities of all associates assigned to floor; ensures that breaks occur in a timely mannerTrains new and existing associates, under the direction of managementHandles disciplinary matters and ensures quality employee performanceEnforces and adheres to all unit and company alcohol service policies and procedures. Ensures quality, accuracy, and timely delivery of food and beverage orders Assists associates with service and/or billing issuesVerifies proper set-up, service, and cleaning of assigned area throughout shift/event.Visits with guests to ensure satisfaction; promptly communicates any opportunities to management Analyzes and resolves all problems with employees, guests, client and the operation, with the assistance of management.Performs opening and closing proceduresPerforms other duties as assigned QualificationsHigh School Diploma or GED required; Associates degree in Food & Beverage or related field, preferredMinimum of 2-3 years work experience in front-of-house restaurant or foodservice position, in a high volume environment, requiredOne year supervisory experience in restaurant or service environment preferredExperience in cash handling and credit card processing required Previous experience using computerized POS system required; previous experience with Micros POS preferred.Conditions of EmploymentAll applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements.Ability to remain on feet for entire length of shiftConstant standing, walking, bending, reaching and repetitive motions. Ability to maneuver between tables and around corners.Ability to lift, balance and move large food trays, weighing up to 35 lbs.Visual acuity and hearing sufficient to take orders and prepare billsEqual Employment OpportunityDelaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.Who We AreTake your career beyond the ordinary-to the extraordinary.At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us.Delaware North is one of the largest privately held hospitality companies in the world. Founded in 1915 and owned by the Jacobs family for more than 100 years, Delaware North has global operations at high-profile places such as sports and entertainment venues, national and state parks, destination resorts and restaurants, airports, and regional casinos. Our 55,000 employee associates are dedicated to creating special experiences one guest at a time in serving more than a half-billion guests annually. Delaware North operates in the sports, travel hospitality, restaurant and catering, parks, resorts, gaming, and specialty retail industries and has annual revenue of about $3 billion. Learn more about Delaware North, a global leader in hospitality, at .All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Keywords: Delaware North, Buffalo , Supervisor at the Buffalo International Airport Food Court, Other , Buffalo, New York

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