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Bell, Door, IRD & Shuttle Driver - The Westin Buffalo

Company: Delaware North
Location: Buffalo
Posted on: September 13, 2019

Job Description:

Our Exciting Work EnvironmentExperience the vibrant energy of downtown Buffalo with a stay at the city---s most elite hotel, The Westin Buffalo.Owned and operated by Delaware North, the Westin is situated on the first five floors of the company---s global headquarters and is a short walk to arts and entertainment venues, prominent historical sites and major corporate offices.The Westin---s 115 guestrooms and suites are beautifully appointed with energizing amenities and high-end finishes, all of which are designed to make you feel better than when you arrived, including Westin---s signature Heavenly Bed and the invigorating Heavenly Bath.--Stunning views of the Buffalo skyline are seen from the elegant Grand Ballroom, with a unique elliptical shape to capture the best views in the city. An Executive Boardroom and spacious outdoor Courtyard round out over 7,000 square feet of flexible, light-filled event space that can accommodate intimate gatherings of 20 or inspiring events of up to 350 people.The OpportunityThe Service Express Associate is responsible for many aspects of Guest Services including, but not limited to--Bell, Door, Valet, Room Service and Guest--Transport--for Hotel Operations.Position DetailsMust be available weekends and Holidays as needed. Base Pay + TIPS $Responsibilities

  • Greets and assists guests with luggage at check-in/check out and storage.
  • Assists guests with city information and directions.
  • Delivers items as requested by guests or Manager on Duty.
  • Delivers all In-Room Dining (IRD)-- food and beverage.
  • Delivers guest amenities to rooms.
  • Transport guests as needed.
  • Other duties as assigned.Qualifications
    • Prior hotel experience is desired but not essential
    • Must have excellent verbal communication skills demonstrating proper manners and etiquette
    • Requires excellent people skills
    • Must be able to work independently as well as part of a team
    • Must be able to be stand for long periods of time
    • Must be groomed and professionally attired
    • Must have physical stamina to lift moderate amounts of weight
    • Must--have a valid driver's license in good standing to drive company vehicleMore InformationPlease attach a resume for consideration.Who We AreTake your career beyond the ordinary---to the extraordinary.At Delaware North, you---ll love where you work, who you work with, and how your day unfolds. Whether it---s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there---s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us.Delaware North is one of the largest and most admired, privately-held hospitality companies in the world.-- Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries.-- Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit www.delawarenorth.com.All applicants may be subject to a pre-employment background and/or drug testing.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.-- Delaware North is an equal opportunity employer.----

      Company Description:

      Delaware North is one of the largest privately held hospitality companies in the world. Founded in 1915, Delaware North has global operations at high-profile sports and entertainment venues, national and state parks, destination resorts and restaurants and airports. With approximately $3 billion in annual revenue, the company---s 55,000 employee associates are dedicated to creating special experiences one guest at a time in serving more than a half-billion guests annually. Learn more about Delaware North, a global leader in hospitality and food service, at www.DelawareNorth.com.

Keywords: Delaware North, Buffalo , Bell, Door, IRD & Shuttle Driver - The Westin Buffalo, Other , Buffalo, New York

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