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ETL Team Lead

Company: Willis
Location: Buffalo
Posted on: August 14, 2019

Job Description:

As an ETL Team Lead, you will be responsible for the management and oversight of the day-to-day activities, processes, and deliverables for the Technical Operations Team. You will work with teams throughout Operations and other areas of the firm to continually improve how we deliver to clients. The ideal candidate will have strong leadership skills as well as experience in EDI data tools/process, data analysis and insurance products.Note that visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.The Role - Manage and lead a team of colleagues with the goal to ensure client deliverables meet and exceed specifications. Provide training, coaching and regular feedback to ensure each colleague succeeds in their role. - Define and document processes and procedures related to creation, maintenance, transmission, and verification of enrollment and eligibility files and payroll deduction reports. - Manage processing of updates to electronic files on an as needed basis, for example at the renewal of client benefit plans - Assist team members in troubleshooting ETL related technology and data issues - Consult with product/development and operations staff on ETL capabilities - Generate and analyze reports for management and service teams - Review requests consultativelyguide internal and external customers on best practices to accomplish tasks and/or implement a requirement. - Meet or exceed quality and on-time delivery metrics as established in our Service Level Agreements (SLA) - Demonstrate thought leadership by gaining full understanding of why we have the processes we do, understanding how each works across departments, and adapting to changes and improving our delivery model to clients. - Lead cross-functional projects to bring efficiencies and improvements to the firm. - Lead internal continuous improvement projects. - Manage client escalations as needed. The Requirements - Bachelor's Degree from an accredited university or college. Math, Engineering, quantitative Economics, Computer Science degrees preferred. - MA/MBA or other advanced graduate education preferred - Domain expertise in data transmissions for health insurance, benefits administration, payroll, human resources, or banking preferred - Demonstrated success in leadership roles or leading project teams - Experience MS Office applications and/or other web-based software applications - Proficiency with MS Excel and SQL - Strong written and verbal communication skills Equal Opportunity Employer/Vet/Disability

Keywords: Willis, Buffalo , ETL Team Lead, Other , Buffalo, New York

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