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Relationship Managers

Company: Lighthouse Technology Services
Location: Buffalo
Posted on: May 18, 2019

Job Description:

Lighthouse Technology Services is seeking Relationship Managers for direct hire roles in Buffalo, NY. Responsibilities Include Plans, develops, and implements brand strategies and marketing programs Ensures Client Relations, Marketing and Sales are Positive Experiences for Clients and Prospects Generates revenue opportunities through Client and Prospect Development Responsible for managing the relationship with the client and monitoring the delivery of services to them Develops and Maintains Client Relationships Diligent contactfollow up with Clients and internal partners Acts as external Client advocate with internal partners Conducts Client Surveys, feedback and VOC (Voice of Customer) on Products, Services and Functional areas Conducts Monthly, Quarterly and Annual Client Reviews Promotes Products, Services and Client Development Writes proposalsstatements of workcontracts for Products and Services Develops and maintains industry relationships with agencies and regulators who influence our Clients' business Monitors Client's business environment to understand their needs Establishes active role in industry trade groups Coordinates product demonstrations Consults with client to ascertain and define need or problem area, and works with Client and Internal Partners to provide a solution Reviews and advises on Proposals, Statements of Work, Incident Reports, etc. Works with Client and Internal Partners to manage the quality delivery of all services provided to the client Manages Marketing and Branding Efforts Works with other departments to help develop advertising and promotional programs, pricing, positioning, and packaging Assists in planning and coordination of productnew servicemarketing campaign launches. Coordinates and aligns brand strategy with corporate marketing plan Reviews market research to anticipate competition and market trends and translate Client attitudes into new branding directions. Manages MARCOMS (Marketing Communications to Clients) Creates Marketing Collateral for Internal Partners and External Clients Manages Marketing content via multiple channels (white paper, electronic, email, website, SMM and etc.) Performs Marketing, Market, Client and Industry Research to leverage internally Promotes Services to Existing Clients Manages Sales CollateralMarketing materials to Existing Clients and Prospects Makes Sales Calls and Presentations Conducts New Prospect Sales efforts Participates in Prospect DEMOS Creates New Service Opportunities with Existing Clients Consults with development teams on market requirements and product features. Works with subject matter experts to define, layout and document New Service offerings Works with Clients to define, layout and document New Service offerings Requirements Include Travel Up To 25 Bachelor's degree from four-year accredited College or university and three to ten years related experience andor training or equivalent combination of education and experience - required. Master s degree - preferred. Experience with Contact Management systems, Microsoft office suite, and Internet browser software. MUST have proven experience performing the outlined responsibilities of this job. Drug testing andor other employment related inquiries may be conducted All interested individuals MUST be able to work on a W2 Tax bases. (No C2C or 3rd Party Vendors) Lighthouse is an E-Verify Company

Keywords: Lighthouse Technology Services, Buffalo , Relationship Managers, Other , Buffalo, New York

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