Business Process Consultant
Company: Rich Products
Posted on: March 15, 2019
Rich s has been able to pull off something rare in the business world: a culture that successfully blends the latest business practices with family values. That means our associates are able to work for a great company while also benefiting from a work environment that fosters world class professionalism combined with family intimacy. Our benefit offerings are reflective of this unique blend of Life, Work and Family . PURPOSE STATEMENT Lead, drive and implement business process transformation and improvement programs/initiatives. Provide strategic and tactical support for multi-functional teams. Align Business & IS strategies. Collaborate with process owners and business unit(s) to identify and recommend process change and technology insertion opportunities that drive improvement linked to strategic imperatives. Provide program & project planning, budgeting and oversight. KEY ACCOUNTABILITIES/OUTCOMES Process Design, Improvement, Measurement, & Implementation (70%)Act as the authority on process across business competencies to help prioritize business requirements and identify areas of opportunity/improvementFoster strong customer relations within areas of responsibility and ensure alignment with business process leaders, functional leaders, and customer journey ownersPlan and lead business process design activities, including working with executives to define required outcomes, scope initiatives, and design innovative business solutions that include people, process and technology componentsFacilitate business case developmentEstablish metrics to effectively implement process changeDocument and redesign business processes, using appropriate tools and methodologiesFacilitate organizational changePromote and nurture the concept of Business Process ManagementDevelop a central "living" repository for business processes; Ensure integrity of process documentationHelp to ensure that the project/program/enhancement delivers the anticipated benefitsRelationship Management (15%)Ensure alignment with corporate strategies, objectives and initiatives through active participation in the business planning process. Maintain alignment with IT architecture strategies and support the implementation of common systems.Plan and run projects/programs to drive business process improvementPromote horizontal and vertical communications between project teams and the rest of the organization; Assist with team and organization interfacesBusiness Architecture (15%)Create models that provide a common understanding of the enterprise and are used to align strategic objectives and operational demandsUse the above models to help business leaders navigate organization complexity, make more informed decisions and drive more effective strategy executionAll other duties and responsibilities as assigned. KNOWLEDGE/SKILLS/EXPERIENCE KnowledgeBusiness knowledgeBusiness process knowledge (outside industry) - requiredIndustry specific - preferredRich Products specific - optionalKnowledge of the Enterprise infrastructure and architecture.Project/Program managementRelationship managementOrganizational change management Skills/ExperienceBusiness process improvement experienceWorking with Agile teamsProject management experience, including definition of project plans, management of project budget, and the supervision of project associatesExperience using process modeling tools and methodologies such as Six SigmaExperience implementing and/or supporting application systemsConsulting skillsFacilitation skillsBusiness change management and communicationBusiness case development: identifying the benefits" (e.g., Return on Investment) associated with strategic business initiatives.Strong interpersonal and communication skills across all levels of the organizationStrong PC skills QualificationsDegree Requirements:Bachelors Degree preferably in Business, MIS, Science, Math, Engineering or related fieldMBA or equivalent experienceRelevant Work Experience:Minimum seven (7) years Process Design and Improvement - experience in various core business processes (i.e., Market and Sell Products, Order-to-Cash, etc.) or comparable experience implementing and supporting information systems for the relevant business areaMinimum seven 7 years Project Management, preferredCertificationsBusiness Process Management preferredSix Sigma Green or Black Belt Certification preferredProject Management preferredDemonstrated leadership abilityAbility to:Lead projects;Establish relationships with key managers;Effectively influence and sell ideas, concepts and solutions;Analyze and redesign business processes;Effectively "multi-task" and prioritize;Understand the strategic landscape and tactical/functional implications;Move fluidly among business, behavioral and technology competencies and abilities;Utilize problem/symptom reduction techniques to isolate requirements and value-added solutions;Up to 25% of travel to support project requirements Rich Products Corporation, its subsidiaries and affiliates ( Rich s ), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich s. Please contact Rich s Human Resources department if you need assistance completing this application or to otherwise participate in the application process.
Keywords: Rich Products, Buffalo , Business Process Consultant, Other , Buffalo, New York
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