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Client Operations Specialist

Company: VirtualVocations
Location: Buffalo
Posted on: September 20, 2024

Job Description:

A company is looking for a Client Operations Specialist - Renewals to assist with the management of recurring renewal business.



Key Responsibilities

Support Client Managers/Client Directors by generating quotes and managing the renewal pipeline using Salesforce.com
Coordinate upsell opportunities and pricing strategies to maximize profit margins
Act as a liaison between clients and internal business units, participating in client meetings as needed


Required Qualifications, Training, and Education

Associates Degree or equivalent experience preferred
Two or more years of experience in a Business-to-Business Sales/Client Services role required
Prior experience with managing renewal contracts preferred
Intermediate experience with Microsoft Office and CRM software, preferably Salesforce.com
Two years of experience in the technical or information technologies industry preferred

Keywords: VirtualVocations, Buffalo , Client Operations Specialist, Other , Buffalo, New York

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