Bachelor's Level Crisis Counseling Specialist I
Company: Crisis Services
Location: Buffalo
Posted on: May 24, 2023
|
|
Job Description:
Assure the availability of crisis phone counseling (including
lethality assessment), supportive counseling, and information and
referral to individuals who contact Crisis Services 24 hour
hotline, Chautauqua County 24 hour hotline, National Suicide
Prevention Line, and all other dedicated lines in the Crisis
Counseling Program.ESSENTIAL JOB FUNCTIONS:Maintain a commitment to
the mission and work of Crisis Services with a deep appreciation
for and sensitivity to the guiding principles of the
organization.Screen all clinical calls for lethality per AAS
guidelines.Enter all calls in an iCarol call report, including
demographic information and presenting problem.Appropriately
complete interagency program referrals.Assist in training and
mentoring crisis phone counseling volunteers and
interns.Participate and engage in clinical supervision with
assigned CCP program manager.A minimum of on-call consultant hours
per month as assigned by Director of CCP and as stipulated in CWA
collective bargaining agreement.Depending on previous experience,
candidate may be required to successfully complete agency crisis
counselor training program.Other duties as assigned by Director of
Crisis Counseling program or the Program Supervisor for the purpose
of ensuring the efficient and effective functioning of the
department.QUALIFICATION REQUIREMENTS:Knowledge: Must possess
strong knowledge of mental health and suicide dynamics and effects,
public awareness and crisis prevention and intervention services.
Superior knowledge of HIPAA laws/regulations with regard to
protected health information; code of ethics, confidentiality and
privacy principles. Ability to: Work independently and as part of a
team. Excellent problem solving, conflict management,
organizational and time management skills. Demonstrate high level
of compassion and empathy, confidentiality and understanding for
clients. Effective verbal, written and interpersonal communication
with clients, supervisor, staff, and other departments; Exercise
sound judgment and discretion; Be reliable and consistent in
attendance, punctuality, work ethic and professionalism; Manage
multiple tasks, and establish priorities in a rapidly changing and
fast paced environment.Education: Bachelor's Degree from an
accredited college and/or university in human service field, social
work or relevant field.Experience: Minimum one (1) year of
professional pre or post-graduate experience; preferably providing
direct services in mental health or human service setting.
Experience with crisis situations and quickly establishing rapport
with clients preferred. Demonstrated ability and experience working
with diverse populations.
Keywords: Crisis Services, Buffalo , Bachelor's Level Crisis Counseling Specialist I , Other , Buffalo, New York
Click
here to apply!
|