System Administrator
Company: Bryant & Stratton College
Location: Orchard Park
Posted on: March 19, 2023
Job Description:
SYSTEM OFFICE
Orchard Park, NY 14127, USA
The System Administrator position provides technical support in the
build out, configuration, and maintenance of primary servers,
storage nodes, and Microsoft Office 365 in the college enterprise.
This position provides technical support to Campus Technical
Coordinators in resolving SharePoint Online, Microsoft Office365,
server, (physical or virtual) server operating systems, active
directory, group policies and storage system problems. Evening and
weekend coverage required to perform support and maintenance. This
role works closely with leadership to develop the SharePoint
Environment from document libraries to customize process flow to
new enhancements and integrations that support all Bryant &
Stratton College campuses, Online Education and System Office.
Essential Duties and Responsibilities:
- SharePoint Responsibilities: Installs, configures, upgrades,
and maintains SharePoint systems, including patching, upgrading,
and ensuring system security including Microsoft SharePoint Online
services and other Microsoft Office 365 services. Administers and
secures SharePoint sites and sub-sites. -
- Customer Service: Respond to user reported issues via existing
ticket system and process; troubleshoot with Agents and Supervisors
experiencing problems or inefficiencies. Communicate with
management daily to define, monitor & implement strategies and
initiatives.
- Systems Administration Responsibilities: Manage, monitor and
maintain Enterprise Active Directory, Azure AD, and AD Connect. And
all on premise or cloud servers, hardware, storage, and backups
related to the AD environment. Develop and maintain documentation
for supported applications, processes, and training material for
internal employees and IT staff.
- Systems Support: Provide problem resolution and support for
Active Directory issues, Enterprise Certificates, MS Volume
Licensing, Provisioning, De-Provisioning, Daily service ticket
processing, and Level 3 support for system problems including
identification, troubleshooting, research, resolution and
documentation.
- Project Management: Ability to balance and meet scope,
timeline, risk management, change management and communication
requirements as related to varying SharePoint and data analytics
tasks, with appropriate level of autonomy. Qualifications:
- Associate's degree or equivalent in a technical field required,
Bachelor's degree preferred
- 2-5 years' relevant experience in one or more of the
following:
- Knowledge of Windows OS, PowerShell, Information Security, SQL
databases and general networking
- Server/Network Administration
- Experience with Office 365 Administration
- Experience with SharePoint development, implementation and
administration Bryant & Stratton College is an Equal Opportunity
Employer
Keywords: Bryant & Stratton College, Buffalo , System Administrator, Other , Orchard Park, New York
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