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System Administrator

Company: Bryant & Stratton College
Location: Orchard Park
Posted on: March 19, 2023

Job Description:

Orchard Park, NY 14127, USA
The System Administrator position provides technical support in the build out, configuration, and maintenance of primary servers, storage nodes, and Microsoft Office 365 in the college enterprise. This position provides technical support to Campus Technical Coordinators in resolving SharePoint Online, Microsoft Office365, server, (physical or virtual) server operating systems, active directory, group policies and storage system problems. Evening and weekend coverage required to perform support and maintenance. This role works closely with leadership to develop the SharePoint Environment from document libraries to customize process flow to new enhancements and integrations that support all Bryant & Stratton College campuses, Online Education and System Office. Essential Duties and Responsibilities:

  • SharePoint Responsibilities: Installs, configures, upgrades, and maintains SharePoint systems, including patching, upgrading, and ensuring system security including Microsoft SharePoint Online services and other Microsoft Office 365 services. Administers and secures SharePoint sites and sub-sites. -
  • Customer Service: Respond to user reported issues via existing ticket system and process; troubleshoot with Agents and Supervisors experiencing problems or inefficiencies. Communicate with management daily to define, monitor & implement strategies and initiatives.
  • Systems Administration Responsibilities: Manage, monitor and maintain Enterprise Active Directory, Azure AD, and AD Connect. And all on premise or cloud servers, hardware, storage, and backups related to the AD environment. Develop and maintain documentation for supported applications, processes, and training material for internal employees and IT staff.
  • Systems Support: Provide problem resolution and support for Active Directory issues, Enterprise Certificates, MS Volume Licensing, Provisioning, De-Provisioning, Daily service ticket processing, and Level 3 support for system problems including identification, troubleshooting, research, resolution and documentation.
  • Project Management: Ability to balance and meet scope, timeline, risk management, change management and communication requirements as related to varying SharePoint and data analytics tasks, with appropriate level of autonomy. Qualifications:
    • Associate's degree or equivalent in a technical field required, Bachelor's degree preferred
    • 2-5 years' relevant experience in one or more of the following:
    • Knowledge of Windows OS, PowerShell, Information Security, SQL databases and general networking
    • Server/Network Administration
    • Experience with Office 365 Administration
    • Experience with SharePoint development, implementation and administration Bryant & Stratton College is an Equal Opportunity Employer

Keywords: Bryant & Stratton College, Buffalo , System Administrator, Other , Orchard Park, New York

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