BuffaloRecruiter Since 2001
the smart solution for Buffalo jobs

Patient Support Specialist I

Company: Spectrum Health and Human Services
Location: Buffalo
Posted on: March 18, 2023

Job Description:

Agency Profile: Spectrum Health & Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment and support to achieve self-defined improvements in their quality of life.

Full-time & Part-time: 326 Orchard Park Road, West Seneca

**PART TIME HOURS are afternoon/evening (12-7) availability and Friday daytime hours**


Performs complex administrative tasks and provides administrative support to a department head and/or manager. May also train clerical support staff.


+ Knowledge and demonstration of agency core values in day-to-day activities

+ Ensure the criteria for a high performing team member and the values that support trust, interdependencies and teamwork are role modeled and consistently evidenced in the work environment

+ Consistently maintain a neat, organized work environment

+ Assists with the Pulling Charts and preparing records to give to the Psychiatrist or NPP

+ Processes Intakes, scheduling, auditing of all progress notes, posting and filing

+ Schedule preparation to include authorization verification, copay/private fee amounts, client balances and the appropriate notification of senior staff when appropriate

+ Constant verifications of 3rd Party payers, Medicaid and authorizations, completion of client financial reviews

+ Reconciliation and posting of all client payments

+ Processing of client records

+ Typing

+ Oversight of other Office Staff with day-to-day tasks

+ Constant direct communication with Director of Reimbursement & Support Services

+ Other Duties as assigned

+ Type business letters, memorandums, reports, charts, etc. on a personal computer

+ Composes and prepares routine correspondence for signature

+ Establishes and maintains confidential files and records

+ Proofreads and corrects grammatical, punctuation and spelling errors

+ Maintains calendar and schedules appointments; sends/receives incoming and outgoing mail and faxes; and follow-ups on dates for action items

+ Attends departmental meetings; takes notes and prepares/distributes meeting minutes

+ Orients new personnel to agency's policies and procedures

+ Answers telephone and direct calls to the appropriate person

+ Orders and maintains office supplies and equipment

+ Operates office machines and instructs others in the operation of same


+ Ability to generate standard business letters, forms, contracts, proposals, presentations, etc. Strong understanding of and ability to use internet search engines

+ Excellent interpersonal skills and communication skills both verbal and written

+ Meticulous documentation/recording skills and attention to detail; excellent time management and organizational skills

+ Ability to handle multiple tasks

+ Proficient in the use of computer software such as MSWord, Excel, Power Point, Desktop Publishing, Outlook, etc.

+ Ability to operate office equipment


+ High School Diploma or equivalent


+ Three years work-related experience. Previous supervisory experience preferred

Must possess valid Driver's license and ability to travel between locations if needed.

Keywords: Spectrum Health and Human Services, Buffalo , Patient Support Specialist I, Other , Buffalo, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

Buffalo RSS job feeds