Citizens Teller - InStore Part Time
Company: Citizens
Location: Buffalo
Posted on: January 27, 2023
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Job Description:
Description Starting Salary: $17 / hour and up Transactions
aren't at the heart of banking - relationships are. That's why
we're not looking for just any teller. We're looking for Citizens
Tellers. What sets these colleagues apart? You look customers in
the eye and greet them in the branch lobby with a smile - just like
you would a friend or a neighbor. Whether you're processing
transactions or collaborating with your branch team to meet a
customer's needs, you provide a memorable, significant experience
to every customer, every day. Are you a great listener? Do you
enjoy meeting new people or strengthening existing relationships?
If so, you're Made Ready to be a Citizens Teller. It takes an
upbeat attitude, an ability to listen intently and a desire to get
to know your customers - who they are, what they need, which ones
want to get in and out quickly vs. those who want to catch up.
Using your knowledge of our award-winning mobile app and online
banking options, you'll simplify banking for your customers. You
will confidently cash checks, process withdrawals and deposits. You
pride yourself in giving every customer the level of care they
deserve, including referring them to the right banker who can
handle more sophisticated requests. What you'll do + Be the face of
Citizens; be professional, friendly and helpful with every
interaction + Welcome customers when they walk into the branch +
Talk with customers in the lobby - and the teller line - to
understand the purpose of their visit + Make customers feel cared
for while you process transactions + Introduce customers to new,
more efficiently ways of banking like mobile, online and ATMs +
Build relationships with customers so you can anticipate their
financial needs + Introduce customers to a banker when more complex
requests arise + Follow all financial policies and procedures,
state and local laws and regulations + Take advantage of training
and coaching to grow into a Citizens Banker or another exciting
role + Bring your positive energy and confidence to Citizens and
its customers every day What you'll get + Meaningful work &
relationships - You'll help customers with important financial
decisions that impact their lives like building a business, buying
a house, paying for school or helping them realize their long-term
financial goals. Colleagues and leadership listen to your ideas and
feedback. + Commitment to community - You'll thrive in a diverse,
friendly and supportive workplace that lets you give back to the
community through volunteering and donating to causes that are
important to you + Recognition & reward - You'll see your hard work
rewarded with promotion, growth and new opportunities + Training &
development - You'll grow your career through training, coaching,
career planning and development that will enable you to branch off
in any direction your talents and interests take you + Exceptional
benefits - You'll have access to medical and dental insurance, a
401K with corporate match, tuition assistance and discounts on
student loan refinancing. You'll also get a discount on thousands
of gyms, studios and fitness centers. Qualifications + High School
degree or GED required + Minimum of 1 year cash handling experience
in a retail or banking environment + Minimum of 1 year demonstrated
customer experience, recommending and referring products and
services to customers + Strong listening and communication skills +
Ability to effectively ask questions and identify needs to enhance
the customer relationship + Commitment to build relationships
through in-person customer interactions + Ability to problem solve
and provide solutions to customer issues + Comfortable with using
digital technology to support the delivery of business goals +
Ability to build positive relationships with teammates, business
partners and specialists through collaboration + Energetic,
detail-oriented and ability to multitask effectively + Ability to
work branch hours, which can include weekends and evenings Hours
and Work Schedule + Hours per Week: 20 + Work Schedule: Varies with
branch needs and may include weekends and evenings Some job boards
have started using jobseeker-reported data to estimate salary
ranges for roles. If you apply and qualify for this role, a
recruiter will discuss accurate pay guidance.Why Work for UsAt
Citizens, you'll find a customer-centric culture built around
helping our customers and giving back to our local communities.
When you join our team, you are part of a supportive and
collaborative workforce, with access to training and tools to
accelerate your potential and maximize your career growthEqual
Employment OpportunityCitizens, its parent, subsidiaries, and
related companies provide equal employment and advancement
opportunities to all colleagues and applicants for employment
without regard to age, ancestry, color, citizenship, physical or
mental disability or perceived disability, ethnicity, gender,
gender identity or expression, genetic information, genetic
characteristic, marital or domestic partner status, victim of
domestic violence, family status/parenthood, medical condition,
military or veteran status, national origin,
pregnancy/childbirth/lactation, colleague's or a dependent's
reproductive health decision making, race, religion, sex, sexual
orientation, or any other category protected by federal, state
and/or local lawsEqual Employment and Opportunity
Employer/Disabled/VeteranCitizens is a brand name of Citizens Bank,
N.A. and each of its respective affiliates
Keywords: Citizens, Buffalo , Citizens Teller - InStore Part Time, Other , Buffalo, New York
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