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Healthcare Call Center Representative

Company: A-line Staffing Solutions
Location: Buffalo
Posted on: January 27, 2023

Job Description:

Job DescriptionFull-time Bilingual Healthcare Call Center Representative openings with a major healthcare company! Starting ASAP!! Apply now to Arely Ortiz with A-Line!PAY RATE: $20.00HOURS: 8hr shift, 8hr shift between 8am 6pm, Monday through Friday.RemoteSummary: The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the clients issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.Job Responsibilities:

  • Call center, expected to answer inbound member and provider services calls
  • Resolve member/provider concerns and respond to inquiries
  • Handle inbound English and Spanish Call Center Calls
  • Medicaid and MMP lines of businessRequirements
    • HS Diploma or GED
    • Bilingual- English and Spanish
    • Healthcare call center experience
    • Communication skills
    • Microsoft officeWhy Apply:
      • Full benefits available after 90 days: Medical, Dental, Vision, Life, Short-term Disability
      • GREAT Hours! Monday through Friday, 40 hours per week, No Weekends
      • Competitive Pay Rate!Arely Ortiz - Apply Directly for Consideration!Healthcare, call center, mail order medications, Insurance Verification, Medicare, Medicaid, Medical billing, EOB, Benefit, Patient Service, PBM, Enrollment, Provider Services, Pharmacy, prior authorization, reimbursement counselor, Medical customer service, inbound calls, outbound calls, answer phones, make calls, medical terminology, medical office, medical claims, healthcare claims, claims processingby Jobble

Keywords: A-line Staffing Solutions, Buffalo , Healthcare Call Center Representative, Other , Buffalo, New York

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