Masters Level Crisis Counseling Specialist II - Full Time, Overnights- days/hours vary
Company: Crisis Services
Posted on: January 25, 2023
* Effective Immediately - New Hourly Rates*
Starting Rate: $19.21/hour. Annual increases and full benefits
Experienced candidates with 3 years or more required work
experience hourly rates range from $19.60/hour- $22.50 based on CWA
Collective Bargaining Agreement
POSITION SUMMARY: Assure the seamless availability and delivery of
crisis phone counseling including lethality assessment, supportive
counseling, and information and referral to individuals who contact
Crisis Services 24-hour hotline via dedicated lines from outpatient
community mental health clinics
ESSENTIAL JOB FUNCTIONS:
* Maintain a commitment to the mission and work of Crisis Services
with a deep appreciation for and sensitivity to the guiding
principles of the organization.
* Staff the dedicated clinic crisis phone lines for specified hours
as assigned by Director of Crisis Counseling Program.
* Provide supportive counseling to individuals who contact the
dedicated clinic crisis phone lines.
* Provide lethality assessment with corresponding documentation and
dispatch appropriate level of intervention.
* Provide information and referral to individuals who contact the
dedicated clinic crisis phone lines.
* Screen all clinical calls for lethality per AAS guidelines.
* Enter all calls in an iCarol call report, including demographic
information and presenting problem. Assign follow-up to appropriate
community mental health clinic.
* Appropriately complete interagency program referrals.
* A minimum of on-call consultant hours per month as assigned by
Director of CCP Program and as stipulated in CWA collective
* Participate and engage in clinical supervision with assigned CCP
* Other duties as assigned by Director of Crisis Counseling program
or the Supervising Counselor for the purpose of ensuring the
efficient and effective functioning of the department.
Knowledge: Must possess strong knowledge of mental health and
suicide dynamics and effects, public awareness and crisis
prevention and intervention services. Superior knowledge of HIPAA
laws/regulations with regard to protected health information; code
of ethics, confidentiality and privacy principles.
Ability to: Work independently and as part of a team. Excellent
problem solving, conflict management, organizational and time
management skills. Demonstrate high level of compassion and
empathy, confidentiality and understanding for clients. Effective
verbal, written and interpersonal communication with clients,
supervisor, staff, and other departments; Exercise sound judgment
and discretion; Be reliable and consistent in attendance,
punctuality, work ethic and professionalism; Manage multiple tasks,
and establish priorities in a rapidly changing and fast paced
Education: Master's Degree from an accredited college and/or
university in human service field, social work or relevant field
plus licensure in Social Work (LMSW or LCSW) OR licensure in Mental
Health Counseling (LMHC) required.
Experience: Minimum one year of supervised professional experience
(pre- or post-graduate) providing direct services to individuals in
a mental health setting; preferably working with individuals with
severe and persistent mental illness. Experience with crisis
situations and quickly establishing rapport with clients preferred.
Working knowledge of trauma-informed care a plus; Demonstrated
ability and experience working with diverse populations.
Crisis Services is an Equal Opportunity Employer and considers all
candidates for employment regardless of race, color, national
origin, religion, sex, age, disability, citizenship, pregnancy,
military status, marital status, sexual orientation, or any other
characteristics protected by law.
The information presented indicates the general nature and level of
work expected of employees in this classification. It is not
designed to contain, or to be interpreted as, a comprehensive
inventory of all duties, responsibilities, qualifications and
objectives required of employees assigned to this job.
Keywords: Crisis Services, Buffalo , Masters Level Crisis Counseling Specialist II - Full Time, Overnights- days/hours vary, Other , Buffalo, New York
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