FT Call Center Representative - Work From Home
Company: Spatial Front, Inc
Location: North Tonawanda
Posted on: January 24, 2023
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Job Description:
[Customer Service / Fully Remote] - Anywhere in U.S. / Up to
$55K per year - As a Call Center Rep you'll: Communicate with
broadband providers, government entities, and consumers and provide
stellar support to customers through phone calls, email, and
potentially other messaging services; Document the nature of the
interaction in FCC's ticketing system; Promptly and accurately
discern the filer's issue; Escalate inquiries to Tier 2 support or
to FCC staff, when appropriate; Identify trends related to customer
inquiries and provide regular feedback to management as needed;
Create and/or edit knowledge documentation articles...Hiring Fast
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Keywords: Spatial Front, Inc, Buffalo , FT Call Center Representative - Work From Home, Other , North Tonawanda, New York
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