Tech Community Engagement Specialist

Company: M&T Bank
Location: Buffalo
Posted on: January 24, 2023

Job Description:

Overview:Builds relationships and seeks out partnership opportunities that further enable the mission of M&T Tech to grow, attract, and retain technology talent while keeping a focus on diversity, equity, and inclusion. Coordinates the activity between community members and organizations with the Banks tech training and talent programs to drive the development and execution of an ongoing community engagement plan.Primary Responsibilities:

• Develops and implements community engagement strategy that defines the right organizations and communities to partner with; updates plan regularly to adjust to market conditions as well as internal needs
• Cultivates relationships with current and potential community partners (with an attention on education, training, and talent-focused organizations) through in-person meetings, phone calls, and emails to aggregate pipeline of projects or creative collaboration opportunities with Tech Academy
• Originate relationships by visiting community organizations and holding introductory meetings with leadership and presenting to community members to provide overview of programs available through Tech Academy
• Meets with community partners to solicit feedback on Tech Academy programs to enhance diversity, equity, accessibility, and inclusion at the Bank and in the community
• Creates sophisticated mapping that aligns requests from trusted community partners with Tech Talent and Tech Academy to collaboratively solve for identified technology challenges or talent needs
• Identifies opportunities for Bank sponsorship and participation in community events
• Designs programs to continuously build relationships in the community; establishes and maintains relationship management tracking and follow-up process
• Crafts and manages an external communication plan that markets the benefits of Tech Academy through innovative collaboration and continuous learning to resonate with specific audience, inclusive of current and potential community partners, and non-traditional talent pipelines
• Delivers presentations during community events to promote tech skills and tech talent development in the community
• Understand and adhere to the Companys risk and regulatory standards, policies and controls in accordance with the Companys Risk Appetite. Identify risk-related issues needing escalation to management.
• Promote an environment that supports diversity and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.Scope of Responsibilities:
  • This position supports the effective execution of the community engagement strategy for the Tech Talent and Tech Academy teams.
  • This position will be privy to internal and external business sensitive information about talent and strategy. The incumbent must be able to handle this information in confidence and respect privacy of details they may be trusted to handle.
  • This position will have community engagement outreach that may include but is not limited to: public or private entities, education institutions or training and talent-focused organizations serving audiences ranging from K-12 to adult learners.
  • Incumbent will represent Technology in cross functional, high visibility projects involving business partners outside of the department and community stakeholders.Supervisory/Managerial Responsibilities:NoneEducation and Experience Required:
    • Bachelor's degree and a minimum of 2 years work experience, or in lieu of a degree, a combined minimum of 6 years higher education and/or work experience
    • Advanced proficiency in computer skills with knowledge of pertinent spreadsheet, word processing, database, presentation and email software
    • Excellent written and verbal communication skills
    • Demonstrated ability to work independently or function as a member of a team
    • Demonstrated ability to adapt to shifting priorities
    • Demonstrated ability to maintain positive relationships in the community
    • Ability to interact positively with people representing a broad range of organizations, such as nonprofits, educational institutions, corporations, government etc.Education and Experience Preferred:
      • Bachelor's degree and a minimum of 2 years work experience in Learning & Development, Human Resources, Community Engagement, Diversity and Inclusion, Communications Social Work, Human Services, Education or Technology role
      • In lieu of a degree, a combined minimum of 6 years higher education and/or work experience focused in Learning & Development, Human Resources, Community Engagement, Diversity and Inclusion, Communications Social Work, Human Services, Education or Technology fields
      • Excellent relationship-building skills
      • Excellent organizational and project management skills with ability to manage multiple priorities and work under pressure
      • Ability to excel as an ally to all pertinent partners skills in scenarios where partnerships dynamics may not be optimal
      • Experience navigating relationships across complex public-private partnership structures
      • Track record of building creative partnerships
      • Solid ability to establish relationships across the region and network with other organizations
      • Possess an unyielding commitment to bettering the community and bringing tech skills to underserved and historically under-represented communities in Tech
      • Understanding of and experience working with underserved communities and Nontraditional students
      • Experience working with nonprofits, corporations and workforce development organizations
      • Excellent reputation among internal and external stakeholders
      • Ability to present persuasivelyPhysical Requirements:
        • Periodic requirement to independently move light furniture short distances within the facility for job related purposes.
        • Ability to move physical presentation material or supplies with the assistance of carts.
        • Ability to travel by means of self-established reliable transportation within the region where Tech Academy is based 30% - 50% of the time for meetings and eventsLocationBuffalo, New York, United States of AmericaM&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

Keywords: M&T Bank, Buffalo , Tech Community Engagement Specialist, Other , Buffalo, New York