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System Engineer

Company: Eclaro
Location: Buffalo
Posted on: September 25, 2022

Job Description:

System EngineerJob Number: 22-05877 Use your skills where innovative technology solutions begin. Eclaro is looking for a System Engineer for our client in Buffalo, NY. Eclaro's client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you're up to the challenge, then take a chance at this rewarding opportunity! Responsibilities: Reporting to the CIO, responsible for contributing to the successful utilization of relevant technologies including, but not limited to: Demonstrate leadership and advanced knowledge of Windows Server, Desktop Applications, Cloud Platforms, and other technologies. Ensure the stability, integrity, and efficient operation of the firm's technology infrastructure through the appropriate operation of relevant technologies. Responsible for leading the internal service desk team and assisting with tier-2 and tier-3 IT support tickets which have been escalated to engineering. Support and foster departmental and company culture through mentoring, training, and oversight of service desk staff, fellow engineers, and other firm staff. Oversee development and upkeep of service desk knowledge base, including articles, usage guides and FAQs for end users and service desk staff. Ability to work with or within a team and provide leadership in the design, deployment, and support of infrastructure systems focused best practices and standardized processes. Make recommendations for new/altered technologies that would contribute to System availability, cost savings, and/or productivity improvements. Set up administrator and service account, maintain system documentation, tune system performance, install system-wide software, interact with users, and evaluate vendor products. Contribute to and lead specific projects to enhance Windows infrastructure, automate existing processes and procedures using MS PowerShell or other automation tools, and manage and maintain technologies such as Microsoft ADDS, Exchange, Teams, Office 365, and Identity. Recommend and document standards and best practices including capacity planning, recovery strategies and security for supported areas while establishing system management criteria. Perform responsibilities in accordance with all company standards, policies, and procedures. Qualifications: Associates Degree or higher in Computer Information Systems, Business Administration or related field or equivalent applicable work experience At least 3 years of highly relevant Microsoft engineering and/or support experience Prior experience with VMware virtualization technologies preferred Experience with developing and documenting processes and procedures Certification or certification level knowledge for Microsoft MCP/MCSE, or VMware VCP preferred Required Skills: Ability to install, configure and maintain a variety of Microsoft systems and software Ability to communicate technical information to nontechnical personnel Knowledge of computer and/or network security systems, applications, procedures, and techniques Ability to identify and resolve computer system malfunctions and operations problems Ability to multi-task and adapt to and implement changes quickly Ability to communicate clearly and effectively with staff, vendors, and peers Strong attention to detail and solid follow-up capabilities Willingness to work outside standard business hours to resolve issues or maintain systems as required Skilled in organizing resources and establishing priorities Excellent verbal and written communication skills Ability to learn and support new systems and applications If hired, you will enjoy the following Eclaro Benefits: 401k Retirement Savings Plan administered by Merrill Lynch Commuter Check Pretax Commuter Benefits Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro If interested, you may contact:Tim Cusick Tim.cusick@eclaro.com 646-755-9317Tim Cusick - LinkedInEqual Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Keywords: Eclaro, Buffalo , System Engineer, Other , Buffalo, New York

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