BankOnBuffalo, Universal Associate
Company: CNB Bank
Location: Buffalo
Posted on: August 6, 2022
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Job Description:
Job DescriptionSalary: Commensurate with education and
experience We're NOW HIRING for enthusiastic, self-motivated
individuals with positive attitudes for Full time Universal
Associate positions at the Northland Branch. Universal Associates
provide a specialized banking experience by being empowered to
recommend solutions for individual client's needs and follow our
bank philosophies: See It, Own It, Solve It and Find a Way to Say
Yes. If this sounds like you please APPLY TODAY!Below is a list of
essential job functions. Additional responsibilities may be
assigned in the position.PROVIDE ENHANCED CLIENT
SERVICEEnthusiastically greet clients and engage in welcoming
conversation. Move throughout the lobby to interact with clients
and serve them. Be a team player and chief educator who has
engaging conversations with clients to uncover opportunities for
product and service recommendations. Grow new business and drive
referrals to branch colleagues and product specialists to support
broader financial needs of clients. Deliver the WOW experience to
our clients by promising to do everything in our power to provide
an unforgettable banking experience with every interaction. Focus
on mastering all Universal Associate responsibilities and quickly
resolve problems with the utmost integrity and confidentiality.
FOSTER OUR CULTUREPossess and display a positive approach in
managing change, while demonstrating excellent communication skills
through effective conversations and collaboration. Be the source of
exceptional client and employee experiences. Seek opportunities to
support volunteerism in the local community's awareness events,
increase the bank's outreach, and foster new business.PROMOTE
DIGITAL AWARENESSExplore and educate clients on alternative digital
channels of delivery, products, and services. Embrace and
demonstrate advancements in banking technology and internal
applications. FOCUS ON ACCURACY AND ATTENTION TO DETAILPerform
accurate transactions, maintenance for clients, account opening and
consumer lending at a high level. Adhere to associate policies,
procedures, and client service standards. Specific daily job tasks
and expectations are further defined within the Universal Associate
and Associate Manuals. SEEK PROFESSIONAL DEVELOPMENT
OPPORTUNITIESTake advantage of progressing from opening accounts to
consumer, home equity loans/lines, and mortgage lending through
four levels of universal associate training and beyond. Training
Tracks are designed to help you understand how your job impacts
other areas of the bank, provide you tools to have effective
conversations, and be successful in your new role. Annual,
job-specific training opportunities are assigned and/or available
for timely completion. Some travel may be required.QUALIFICATIONS,
EDUCATION, & EXPERIENCETo perform this job successfully, an
individual must be able to perform each essential job requirement
satisfactorily and a skills inventory is listed below. A high
school diploma or general education degree (GED) is required, with
related experience and secondary education preferred. If required,
successful completion of required background checks and obtainment
of a Unique Identifier from the Nationwide Mortgage Licensing
System (NMLS).LANGUAGE SKILLS: Ability to read, comprehend, and
interpret documents. Possesses professional communication and
interpersonal skills to write and speak effectively both one-on-one
and before groups of clients or employees of the organization.
Ability to communicate to clients directly and
effectively.TECHNOLOGY SKILLS: Ability to use telephone systems and
possess good computer skills including email, internet and intranet
use. Prior experience or the ability to learn core transaction
system, debit card system, statement processing system, cash
advance machines and any other computer programs pertinent to
performing job duties.MATHEMATICAL SKILLS: Ability to add,
subtract, multiply, and divide in all units of measure. Ability to
compute rate, ratio, and percent and to draw and interpret bar
graphs.REASONING ABILITY: Ability to apply common sense
understanding to carry out instructions furnished in written, oral,
or diagram form. Ability to solve challenging problems involving
several variables in a standardized situation.PHYSICAL DEMANDS AND
WORK ENVIRONMENT: The physical demands and work environment
described here are representative of those that must be met by an
employee to successfully perform the essential functions of this
job. This position operates in a professional office environment
with considerable time standing while using office equipment such
as computers, phones, and printers. The ability to lift or move
25lbs on occasion is required. Noise level is moderate with
constant communication and interactions with others. Ability to
travel on occasion to all market areas and attend seminars or
training sessions offsite.EOE/AAP: M/F/Vet/Disability BENEFITS
Eligibility requirements apply.EOE/AAP: M/F/Vet/Disability By
submitting an application for considering you are agreeing to the
following disclosure statement: I certify that all information I
have provided in order to apply for and secure work with this
employer is true, complete, and correct. I expressly authorize,
without reservation, the employer, it's representatives, employees
or agents to contact and obtain information from all references
(personal and professional), employers, public agencies, licensing
authorities and education institutions and to otherwise verify the
accuracy of all information provided by me in this application,
resume, or job interview. I hereby waive any and all rights and
claims I may have regarding the employer, its agents, employees, or
representatives, for seeking, gathering, and using truthful and
non-defamatory information in a lawful manner, in the employment
process and all other persons, corporations, or organizations for
furnishing such information about me. I understand that this
employer does not unlawfully discriminate in employment and no
question on this application is used for the purpose of limiting or
eliminating any applicant from consideration for employment on any
basis prohibited by applicable local, state, or federal law.If I am
hired, I understand that I am free to resign at any time, with or
without cause and with or without prior notice, and the employer
reserves the same right to terminate my employment at any time,
with or without cause and with or without prior notice, except as
may be required by law. This application does not constitute an
agreement or contract for employment for any specified period or
definite duration. I also understand that if I am hired, I will be
required to provide proof of identity and legal authorization to
work in the United States and that federal immigration laws require
me to complete an I-9 Form in this regard.This Company does not
tolerate unlawful discrimination in its employment practices. No
question on this application is used for the purpose of limiting or
excluding an applicant from consideration for employment on the
basis of his or her sex, race, color, religion, national origin,
genetic information, citizenship, age, disability, or any other
protected status under applicable federal, state, or local law.
This Company takes all complaints of harassment seriously and all
complaints will be investigated promptly and thoroughly.I
understand that any information provided by me that is found to be
false, incomplete, or misrepresented in any respect will be
sufficient cause to 1) eliminate me from further consideration for
employment or 2) may result in my immediate discharge from the
employer's service, whenever it is
discovered.https://mandatoryview.com/?LicenceId=5a7398f0-7edb-4cb7-a02b-518dcfa222fa&ProductType=IntranetLicense&SubType=PG
Keywords: CNB Bank, Buffalo , BankOnBuffalo, Universal Associate, Other , Buffalo, New York
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