Hampton by Hilton - Breakfast Service As
Company: Uniland Development Company
Posted on: August 5, 2022
Breakfast Service As
The Hampton by Hilton - Amherst is strategically located between
two popular destinations - the Amherst Recreation Complex and the
University at Buffalo North Campus.
The Amherst Recreation Complex provides indoor and outdoor sports
and recreational activities year-round. Its Northtown Center is the
top tourism destination in town.
The hotel is also unique. It is the first one in the nation
certified for Universal Design, an emerging standard for socially
POSITION SUMMARY Set up and break down each morning's breakfast
buffet, ensuring buffet items such as fruits, breads, cereals and
bakery items remain well-stocked, maintaining the safety and
appearance of the buffet area and cleaning the area in preparation
for the next day. This task is to be handled in a friendly,
courteous, helpful, timely and professional manner resulting in a
very high level of guest satisfaction. ESSENTIAL DUTIES AND
RESPONSIBILITIES - Include the following. Other duties may be
Check station before, during and after shift for proper set-up and
Replenish silverware, sugar caddies and condiments.
Light to moderate food preparation.
Refill beverage containers.
Mop, wipe and sweep when needed.
Attendants are also tasked with acting as representatives of the
hotel, and are therefore required to provide a welcoming and
hospitable atmosphere to guests.
Supportive Functions - In addition to the performance in the duties
delegated to the breakfast attendant, the attendant must possess
good communication skills for keeping customers informed of
breakfast offerings and hotel information. As the position calls
for working in a fast-paced, customer-oriented environment, the
attendant should be courteous, efficient, and friendly. Attendants
must have a strong capability to multitask, be able to stand for
long periods of time, lift up to 25 lbs. and work with cleaning
Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours,
Frequent - 3-6 hours, Constant - 6-8 hours
Physical Activity Frequency
Climbing stairs Rare
Near Vision Constant
Far Vision Constant
Lifting/carrying (# lbs) Frequent - up to 10-40 lbs
Assimilate into the Embassy Suites culture through understanding,
supporting, and participating in all elements of CARE. Demonstrate
working knowledge of the service standards.
Regular attendance in conformance with the standards, which may be
established by Hilton from time to time, is essential to the
successful performance of this position.
Personal Protective Equipment (PPE) may be required while
performing work duties that may have the potential of risk to your
health or safety. The hotel will provide the required PPE. Team
members will be trained in the proper use and care of any assigned
PPE. It is your responsibility to report defective, damaged or lost
PPE, or equipment that does not fit properly, to your Manager.
Positions directly reporting to this position (titles): NONE
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and
abilities and be able to explain and demonstrate that he or she can
perform the essential functions of the job, with or without
+ Must have basic knowledge of food and beverage preparation,
service standards, guest relations and etiquette
+ Knowledge of the appropriate table settings, serviceware, and
+ Ability to read, write and speak the English language sufficient
to understand menus, special promotions, record orders, and
communicate with guests to explain and record orders
+ Ability to remember, recite and promote the variety of menu
+ Ability to operate beverage and toast equipment
High school graduate or equivalent preferred.
Prefer six (6) months to one year previous serving experience.
Prior hospitality experience preferred.
All employees must maintain a neat, clean and well-groomed
appearance. Specific uniform guidelines and/or required articles of
clothing will be explained to you as part of the orientation
The hospitality business functions seven (7) days a week,
twenty-four hours a day. In addition, this is a hospitality
business and a hospitable service atmosphere must be projected at
Keywords: Uniland Development Company, Buffalo , Hampton by Hilton - Breakfast Service As, Other , Buffalo, New York
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