FT Customer Support Representative [Work From Home]
Company: Wagestream
Location: Grand Island
Posted on: August 4, 2022
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Job Description:
[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay
/ M-F 8a-4p, 10a-6p, 11a-7p, or 12p-8p EST / Medical, Dental, &
Vision / PTO / Equipment Provided - As a Customer Support Rep
you'll: Communicate effectively and promptly with a variety of
customers to provide a clear understanding of technical
issues/steps to resolve; Maintain a positive and empathetic
attitude toward customers at all times; Learn and know the product
inside and out so you can answer customer inquiries; Handle
technical escalations, reproducing issues, and working with
engineering to achieve resolution; Analyze ticket data to
understand top contact drivers, spikes in volume, and
trends...Hiring Fast > >
Keywords: Wagestream, Buffalo , FT Customer Support Representative [Work From Home], Other , Grand Island, New York
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