Gaming Shift Supervisor, Hamburg Gaming

Company: Delaware North
Location: Hamburg
Posted on: June 25, 2022

Job Description:

The OpportunityDelaware North Gaming is hiring a Gaming Shift Supervisor to join our team at Hamburg Gaming in Hamburg, New York. As a Gaming Shift Supervisor, you will oversee the gaming department operations and employees, ensure superior guest service is being provided, and that all rules and procedures are being followed. In addition, as shift supervisor, you will act as the manager on duty for the overall operation of the video lottery gaming facility. Part time Friday and Saturday 815p-415a, Sunday 2p-10p $19/HourResponsibilities

• Ensure departments are adequately staffed by monitoring guest volume and wait times.
• Conduct associate hiring, training, development, performance reviews, and corrective counseling as needed.
• Supervise authorization for jackpot payouts in compliance with state and company regulations, policies, and procedures.
• Investigate and resolve guest issues.
• Supervise work through planning and scheduling of work assignments and performance development.
• Work closely with all departments to ensure that the operation is running efficiently and effectively.Qualifications
  • Associate degree.
  • Minimum of six months of gaming experience.
  • Intermediate computer skills including Microsoft Word, Excel, and Outlook.
  • Ability to obtain a New York State Gaming License.
  • Ability to work weekends, holidays, and swing shifts as needed.Physical Requirements
    • Exposure to secondhand smoke.Shift Details2nd Shift
      3rd Shift
      Weekends
      HolidaysWho We AreAt Delaware North, youll love where you work, who you work with, and how your day unfolds. Whether its in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, theres no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.Required
      Preferred

      Job Industries

      • Hotel & Hospitality

Keywords: Delaware North, Buffalo , Gaming Shift Supervisor, Hamburg Gaming, Other , Hamburg, New York