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Customer Relationship Specialist - Entry Level

Company: Hearst Media Services
Location: Getzville
Posted on: January 15, 2022

Job Description:

Job Description

Hearst Media is a highly successful nationwide team focused on accelerating the expansion of our digital advertising operation for the local business community. With over 13,000 active daily campaigns, we create, manage, and sell digital marketing solutions across dozens of communities, and offer local businesses an unparalleled opportunity to grow successfully online.

We are seeking a highly motivated CUSTOMER RELATIONSHIP SPECIALIST that will work with our existing Customer Experience team to be the face of the Digital Media Services client experience. You will be responsible for resolving our clients issue & concerns by working directly with the clients and our internal departments to address root cause issues and increase customer retention by providing excellent customer service.


* have great verbal and written communication skills - these will be used every day!
* have good customer service skills and enjoy working directly with customers
* organized and detail oriented and able to keep track of multiple campaigns
* have experience with MS Excel, Word, and PowerPoint
* have Prior customer service experience in any field.

Hearst is an equal opportunity employer that celebrates diversity and is dedicated to providing an inclusive and rewarding culture for all employees

Keywords: Hearst Media Services, Buffalo , Customer Relationship Specialist - Entry Level, Other , Getzville, New York

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