Guest Path Coordinator, Highmark Stadium
Company: Delaware North
Location: Orchard Park
Posted on: November 22, 2021
The OpportunityDelaware North Sportservice is hiring for a Guest
Path Coordinator to join the team at Highmark Stadium in Orchard
Park, New York. The Guest Path Coordinator will work with managers
and supervisors to create and deliver customer service training
courses for all associates at the property. The Guest Path
Coordinator is an essential part of the Human Resources team by
developing the skills and encouraging the personal growth of our
- Coordinate all Guest Path functions with managers and
- Maintain all existing programs of Guest Path and facilitate new
and standardized approaches for training to standards,
observations, training to gaps, rewards, and recognition ensuring
the highest possible quality of guest service.
- Engage managers with the goals of the property to maintain
client and guest relationships.
- Perform administrative functions for the HR department.
- Perform other duties as assigned.Qualifications
- Minimum of 2 years experience in customer service training,
plus supervisory experience required.
- Excellent oral and written communication skills; ability to
interact with all levels of Management.
- Ability to prioritize tasks, handle multiple projects
simultaneously in a fast-paced, high pressure environment.
- Strong organizational skills and attention to detail.
- Ability to work independently and as a team.
- Ability to work on event days, including days, nights, and some
weekends and holidays.Who We AreAt Delaware North, you ll love
where you work, who you work with, and how your day unfolds.
Whether it s in sporting venues, casinos, airports, national parks,
iconic hotels, or premier restaurants, there s no telling where
your career can ultimately take you. We empower you to do great
work in a company with 100 years of success, stability and growth.
If you have drive and enjoy the thrill of making things happen -
share our vision and grow with us.Delaware North Companies,
Incorporated and its subsidiaries consider applicants for all
positions without regard to race, color, religion, creed, gender,
national origin, age, disability, marital or veteran status, sexual
orientation, or any other legally protected status. Delaware North
is an equal opportunity employer. Associated topics: ambassador,
bilingual, canopy, cave, intern, museum, orchard, specialist, zip,
Keywords: Delaware North, Buffalo , Guest Path Coordinator, Highmark Stadium, Other , Orchard Park, New York
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