Flex PT Center Dispatch Supervisor

Company: United Parcel Service
Location: Lockport
Posted on: November 19, 2021

Job Description:

Supervises daily activities -of drivers and package handlers to ensure that all assigned duties are accomplished safely and timely. - Supervisors typically work Monday through Saturday. -Employees will be assigned to work a 2-5 day workweek. Part-time management employees are generally expected to work 5 1/2 hours per day and are paid -weekly. - Medical, dental, and vision benefits are offered to employees and their eligible dependents. - Additional benefits include -educational assistance, 401K, -discounted stock, and paid vacations/holidays.

Job Requirements:

Use UPS computer systems to obtain data for problem resolution

Process data correction records

Analyze exception capture report and resolve discrepancies

Produce customized reports as needed

Identify opportunities to improve dispatch and services

Customer service skills -(internal/external)

Phone etiquette

Ability to work varying shifts, additional hours and/or overtime depending on service needs

Multi-tasking skills

Perform general office tasks -such as paperwork, typing, and/or use of a computer, filing, calculating and use of telephone

Good cognitive reasoning -skills

Self motivation

Microsoft Office -knowledge (ie. Excel, Word, Powerpoint)

Work cooperatively in a diverse work environment

Ability to direct the work of the other employees effectively

Verification -and submittal -of timecards

Perform other functions that may be assigned

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
We welcome those with experience in jobs such as Otr Driver, Order Selector, and Independent Courier Driver and others in the Transportation to apply.

Keywords: United Parcel Service, Buffalo , Flex PT Center Dispatch Supervisor, Other , Lockport, New York