Technician Service Center I

Company: REV Group
Location: Hamburg
Posted on: June 13, 2021

Job Description:

Technician Service Center I

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Date: May 13, 2021

Location: Hamburg, NY, US, 14075

Company: REV Group, Inc.

Additional Locations:

Requisition ID: 9243

REV Group (NYSE: REVG) is a leading designer, manufacturer and distributor of specialty vehicles and related aftermarket parts and services. REV serves a diversified customer base primarily in the United States through three segments: Fire & Emergency, Commercial and Recreation. REV provides customized vehicle solutions for applications including: essential needs (ambulances, fire apparatus, school buses, mobility vans and municipal transit buses), industrial and commercial (terminal trucks, cut-away buses and street sweepers) and consumer leisure (recreational vehicles ("RVs") and luxury buses). REV's brand portfolio consists of 30 well-established principal vehicle brands including many of the most recognizable names within our served markets. Several of REV's brands pioneered their specialty vehicle product categories and date back more than 50 years.

SCOPE: Responsible for diagnosing problems and performing standard mechanical repairs in a shop environment on customer equipment including emergency vehicle trucks and all related components (transmissions, engines, transfer cases, fire pumps, multiplex systems, ladders, suspension components, engine components and subassemblies).

ESSENTIAL FUNCTIONS:

• Accurately troubleshoots and diagnoses standard problems with customer equipment.
• Identifies and orders parts necessary to complete repairs and routine maintenance.
• Performs standard repairs on customer equipment.
• Replaces parts and equipment as necessary.
• Performs routine maintenance on equipment according to established guidelines and schedules.
• Completes all work orders and time sheets in a legible, accurate and timely manner.
• Provides assistance to more senior level shop technicians on larger jobs.
• Maintains a clean and safe work environment.
• Performs all work in accordance with established quality standards and safety procedures.
• On occasion may travel to customers and/or dealers for job assignments.

OTHER DUTIES MAY INCLUDE, BUT ARE NOT LIMITED TO:

• Performs or assists with any operations, as required or directed, to maintain work flow or respond to production requirements.
• Follows safety rules, ensures safe operating conditions within area of responsibility and notifies supervisor of unusual operating conditions.
• Attends and participates in a variety of meetings, training programs and task force groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specific level of knowledge pertaining to changes to equipment or process, new developments, requirements, policies and procedures; assists with the training and orientation of new or transferred employees as directed.
• Must be able to perform within physical requirements including, but not limited to 40 lb. single lift; walking, kneeling, squatting and standing for long periods of time.

TOOLS AND EQUIPMENT USED:

• Must have a variety of mechanics tools necessary to perform the essential functions

POSITION EXPECTATIONS:

• SAFETY: Follow E-ONE General Health & Safety Rules, ensure safe operating conditions within area of responsibility, and notify coworkers and supervisors of hazardous acts and conditions. Proper use of PPE; use only defect-free equipment. Promote safety in department. Use proper lifting techniques and overhead hoist when needed. Maintain clean and safe working environment in line with 5-S Philosophy. Participate in hazardous communication training and safety meetings.
• QUALITY: Responsible for the quality of work. This requires defect-free work and understanding of the requirements of the company's quality system as it pertains to job duties and responsibilities. Must be able to check work to ensure conformance to process control instructions, specifications, and quality standards. Identify and segregate non-conforming product. Identify the need for and assist in initiating and implementing corrective and preventive actions when appropriate.
• FLEXIBILITY: Able and willing to work in other areas as needed. Must be flexible in taking lunch and breaks when workflow requires. Willing to work additional hours as necessary.
• INITIATIVE: Actively participate in continuous improvement of products and processes to better serve customers and improve the overall profitability of E-ONE. Actively seek out work in other areas when current assignment is complete. Make suggestions for improving product quality, processes, safety, and company profitability.
• TEAMWORK: Positive working attitude toward other employees; be a team player. Work with others constructively and abide by company policies and procedures. Working together as a team for continuous improvement is vital to ensure the future of E-ONE and its employees. Teamwork will be required to be effective in daily production assignments as well as special improvement projects.
• CAREER DEVELOPMENT: Attend and participate in a variety of meetings, training programs, and task force groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specific level of knowledge pertaining to changes to equipment or process, new developments, requirements, procedures, and policies.
• LEADERSHIP: Lead the team, provide innovative thought leadership on strategies to grow market share, increase profitability, and meet long-term business goals.
• ACTION-ORIENTED: Enjoy working hard; is action-oriented and energetic; not fearful of acting with a minimum of planning; seize more opportunities than others.
• CONFLICT MANAGEMENT: Step up to conflicts, seeing them as opportunities; read situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation.
• DEALING WITH AMBIGUITY: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
• DRIVE FOR RESULTS: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

MINIMUM REQUIREMENTS:

• Must be High School Graduate or have General Education Degree (GED) and/or two to four years of related experience
• Must have 2 years experience or equivalent in diagnostics and troubleshooting fire apparatus and/or heavy trucks
• Must possess and maintain a CDL "'B" driver's license
• Must be dependable and trustworthy
• Must have the ability to utilize the available time to organize and complete work within given deadlines
• Must have the ability to take care of customer needs while following Company procedures
• Must be willing to share information and work with other employees
• Must be self-directed and motivated
• Must communicate effectively in speaking with all employees and all levels of management
• Must have the ability to communicate in writing clearly and concisely
• Must be a team player

Within eighteen (18) months of appointment:

• Emergency Vehicle Technician (E.V.T.) Certifications for Level I E.V.T. status for Apparatus
• Must possess and maintain a Fork Lift Operator Certification
• Must possess and maintain an AC Certification
• E-ONE Aerial Certification Level I

PHYSICAL REQUIREMENTS:

• Lift/Push/Pull- Exerting and/or up to 40 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
• Climbing- Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms.
• Stooping- Bending body downward and forward by bending spine at the waist.
• Kneeling- Bending legs at knee to come to a rest on knee or knees.
• Crouching/Crawling/Reaching - Bending the body downward and forward by bending leg and spine. Moving about on hands and knees or hands and feet. Extending hand(s) and arm(s) in any direction.
• Standing- Particularly for sustained periods of time.
• Walking- Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
• The worker is required to have visual acuity to perform an activity such as: operating machines such as lathes, drill presses, power saws and mills where the seeing job is at or within arm's reach; performing mechanical tasks of a non-repetitive nature such as carpenters, technicians, service people, plumbers, painters, mechanics, etc. The worker is required to have visual acuity to operate motor vehicles or heavy equipment
• The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.

E-ONE is a worldwide designer, manufacturer, and marketer of fire rescue vehicles with more than 23,000 vehicles in operation around the world. Headquartered in Ocala, Florida, E-ONE is the industry leader in product innovation, bringing new technologies to the market that exceed our customer's expectations.

REV Group is committed to a policy of equal employment opportunity. The Company conducts all employment practices without regard to race, sex, color, religion, national origin, age, disability, protected veteran's status, pregnancy, genetic information, sexual orientation or any other basis prohibited by law. REV Group also undertakes affirmative action to assure equal employment opportunity for minorities and women, for persons with disabilities, and for protected veterans.

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Keywords: REV Group, Buffalo , Technician Service Center I, Other , Hamburg, New York