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Freight Broker - Dispatcher

Company: Rich Products Corporation
Location: Buffalo
Posted on: June 12, 2021

Job Description:

ROAR Logistics, Inc. is a global transportation service provider (3PL) and U.S. Customhouse Brokerage, offering an extensive portfolio of Rail, Ocean, Air, and Road services to aid clients in the delivery of their products around the world. ROAR utilizes state-of-the-art technology to coordinate, manage and track shipments from point of origin to final destination. ROAR delivers best in class customer service and support with comprehensive operations in major markets throughout the world. PURPOSE STATEMENT Work independently and as part of a team to source/secure customer orders and procure qualified carriers to transport freight in a timely manner while maximizing margins, developing relationships, and minimizing risks KEY ACCOUNTABILITIES/OUTCOMES Understand and execute ROAR's carrier set-up & compliance procedures & guidelines. Dispatch drivers with a high-level of detail and input all pertinent driver/shipment details into the TMS system and continue monitoring, communicating and updating the Transportation Management System (TMS) until the completion. Market ROAR to customers and carriers by calling business directories, loadboards, contact lists, leads, referrals, carrier lists, etc. Update/enter customer and carrier profiles in the TMS. Route, enter, and schedule (or reschedule) customer load tenders and related administrative duties with accuracy and efficiency. Source (new and existing) carriers to build a pipeline/network for supporting ROAR customers and to pre-plan the use of carrier equipment for efficiency. Aggressive rate negotiations with carrier partners to hit target booking prices. Be a problem-solver and solutions-provider to all customers, carriers, and ROAR associates.

Provide back-up support as needed to other department team members to ensure customer and carrier satisfaction. Other tasks as assigned by the ROAR Management team.

KNOWLEDGE/SKILLS/EXPERIENCE High School Diploma or equivalent GED required. Associate Degree in Logistics, and/or one to two years of experience in the logistics industry preferred. Good computer skills with proficiency in MS Word, Excel, and Outlook Email System. Work requires professional written and verbal communication, and interpersonal skills. Ability to work independently as well as in a team environment. Must be comfortable and confident working in a fast-paced, dead-line driven, stressful environment. Manage multiple projects simultaneously with a sense of urgency.

Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Human Resources department at asc@rich.com if you need assistance completing this application or to otherwise participate in the application process.

BRINGING YOUR BEST SELF TO WORK.As a family-owned company, caring for our associates-their whole selves-is a top priority. That's why we provide benefits and tools to help our people balance the integration of work and life:

Competitive compensation Health & financial benefits Paid time off Parental leave Family planning support Flexible work policy Associate affinity groups Volunteering & community impact opportunities Holiday gatherings In-house taste tests (we are a food company after all)!

It's all part of how we support our family of associates. Because in the company of family, all things are possible.

MEET RICH'S.Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $3.8 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family.

Keywords: Rich Products Corporation, Buffalo , Freight Broker - Dispatcher, Other , Buffalo, New York

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