The Business Intelligence (BI) Administrator is responsible for
deploying reporting solutions across the Health Plan organization.
The BI Administrator designs, develops, implements and maintains
Health Plan Business Intelligence software environments (Cognos,
Power BI, SAS, RStudio). The BI Administrator works very closely
with project teams and with the business community in general to
support organizational decision making by turning disparate data
into concise and actionable information.
Under the guidance of the Director, Business Intelligence, this
position is responsible for all aspects of implementing and
supporting BI applications including:
* Installs, configures, administers and troubleshoots the BI
software environment in order to achieve a reliable, highly
available, well performing system. * Provides direct technical
support to BI user community, and triages support to appropriate
personnel when BI technical support is not sufficient. * Develops
standards, policies and procedures for the form, structure and
attributes of the business intelligence tools and systems. Develops
data/information quality metrics. Researches new technology. *
Consistently demonstrates high standards of integrity by supporting
the Lifetime Healthcare Companies' mission and values and adhering
to the Corporate Code of Conduct. * Maintains high regard for
member privacy in accordance with the corporate privacy policies
and procedures. * Regular and reliable attendance is expected and
required. * Performs other functions as assigned by management.
Levels I - V - Demonstrates increased skill level in core skills
* Develops BI solutions, researches and resolves BI application
and data issues * Provides solution through SQL and SAS * Provides
technical reporting and support to BI user community * Configures
and tunes BI software environment * Communicates system
notifications and other status updates to user community * Follows
and helps streamline procedures for provisioning access to the BI
system and establishing security * Creates and maintains user
documentation addressing common questions * Monitors system uptime
and performance * Escalates appropriately to management and/or more
senior BI Administrators
Level II - In addition to Level I responsibilities:
* Provides technical reporting and support for BI system *
Develops, documents and enforces policies needed to maintain the
integrity of the BI system * Interfaces with development teams,
software vendors and other parties to ensure BI system best
accommodates their needs and makes changes where necessary *
Proactively identifies and addresses risks on system before they
become systems issues.
Level III - In addition to Level II responsibilities:
* Serves as a technical expert and mentor to the organization on
the administration of BI tools * Proactively plans for growth,
system improvements, upgrades, etc * Assists in development of
presentations as a technical or subject matter expert * Identifies
and documents best practices and makes recommendations for
standards improvement. * Interacts regularly with business area
partners at a high level, presenting recommendations and statuses.
* Proactively identifies system risks/issues as they occur and
provides recommendations for remediation.
Level IV - In addition to Level III responsibilities:
* Responsible for developing, implementing and planning
strategic BI environment crossing multiple lines of business and
influencing manager and director levels. * Advises others of
technical/business directions, issues and needs and defines and
leads training seminars. * Strategizes alignment of BI solutions
with other technology architectural solutions within the
organization and effectively recommends strategy updates of changes
in direction. * Considers risk and impacts of development across
NOTE: We include multiple levels of classification
differentiated by demonstrated knowledge, skills, and the ability
to manage increasingly independent and/or complex assignments,
broader responsibility, additional decision making, and in some
cases, becoming a resource to others. In addition to using this
differentiated approach to place new hires, it also provides
guideposts for employee development and promotional
* Bachelor's degree in Computer Science, Information Technology
or relevant field (or four additional years related work experience
in lieu of bachelors). * Related work experience (i.e.
Co-ops/Internships) preferred. * Solid understanding of data
warehousing, database design and Business Intelligence
technologies. * Good written and verbal communication skills. *
Demonstrated skills in quality principles especially root cause
analysis and problem solving. * Demonstrated business and technical
problem solving skills. * Demonstrated analytical and business
process development skills. * Understanding of application
delivery, management structures, and reporting procedures and
expertise in SQL and SAS programming and reporting. * Consistently
demonstrates high standards of integrity by supporting the Lifetime
Healthcare Companies' mission and values and adhering to the
Corporate Code of Conduct. * Maintains high regard for member
privacy in accordance with the corporate privacy policies and
procedures. * Regular reliable attendance is expected and required.
* Performs other functions as assigned by management.
Level II - All qualifications of Level I in addition to:
* Three years related work experience. * Demonstrated experience
with Data Warehousing in an Oracle environment.
Level III - All qualifications of Level II in addition to:
* Five years related work experience. * Training facilitation
skills. * Ability to facilitate effective presentations to front
line management staff.
Level IV - All qualifications of Level III in addition to:
* Eight years related work experience. * Ability to facilitate
effective presentations to senior management. * Viewed as an expert
in the field.
* Ability to travel across regions
The Lifetime Healthcare Companies aims to attract the best
talent from diverse socioeconomic, cultural and experiential
backgrounds, to diversify our workforce and best reflect the
communities we serve.
Our mission is to foster an environment where diversity and
inclusion are explicitly recognized as fundamental parts of our
organizational culture. We believe that diversity of thought and
background drives innovation which enables us to provide
leading-edge healthcare insurance and services. With that mission
in mind, we recruit the best candidates from all communities, to
diversify and strengthen our workforce.
OUR COMPANY CULTURE:
Employees are united by our Lifetime Way Values & Behaviors that
include compassion, pride, excellence, innovation and having fun!
We aim to be an employer of choice by valuing workforce diversity,
innovative thinking, employee development, and by offering
competitive compensation and benefits.
In support of the Americans with Disabilities Act, this job
description lists only those responsibilities and qualifications
deemed essential to the position.
Equal Opportunity Employer