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Remote Customer Experience Strategist

Company: Chargebee Inc.
Location: Buffalo
Posted on: April 10, 2021

Job Description:

A software development company is filling a position for a Remote Customer Experience Strategist. Core Responsibilities of this position include: Analyzing and prioritizing opportunities to improve the customer experience and drive positive business outcomes Being a strong contributor to client experience projects, from design and creation of a vision Supporting implementation of Voice of Customer listening posts to provide intelligence for the business Qualifications Include: BA/BS degree 1+ years of experience working with large datasets in SQL, Tableau, SPSS, SAS, Excel and/or other large data set manipulation tools 2+ years of relevant work experience in business or customer insights/analytics, customer experience, etc Effective communication skills Excellent time management, organizational and program management skills Ability to analyze data and incorporate it into visualization tools to support team conversations with senior leadership

Keywords: Chargebee Inc., Buffalo , Remote Customer Experience Strategist, Other , Buffalo, New York

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