BuffaloRecruiter Since 2001
the smart solution for Buffalo jobs

Client Care Coordinator

Company: Home Instead Senior Care
Location: Buffalo
Posted on: February 22, 2021

Job Description:

Client Care Coordinator--Location: 4140 Sheridan Drive, Williamsville, NY Schedule: Part-Time (with potential for growth to full-time)Remote Work: No--The Client Care Coordinator is expected to perform a variety of duties that relate to client care including care consultations with potential clients and family members, client/CAREGiver introductions and quality assurance visits with existing clients. They use the consultative sales approach to determine each individual client's needs to provide solutions and create a tailored service plan. They continuously evaluate the plan through a series of ongoing communications and visits to ensure high quality care, client satisfaction and retention as well as opportunities to increase service hours.--Duties will include, but are not limited to:

Contact prospective client inquiries through placing cold calls.Complete in person and virtual care consultations.Facilitate CAREGiver/client introductions. Travel locally to complete role related tasks Complete quality assurance visits with existing clientsMaintain relationships with existing referral providers in the community.Perform duties that relate to client care in collaboration with the team. Resolve problems that arise with clients and families. Adhere to all company policies, procedures, and business ethics codes.Work with other team members to coordinate various aspects of a client's care. Perform any and all other functions deemed necessary.Maintain regular attendance to execute job responsibilities.Knowledge, Skills and Abilities:
Must have an understanding of and uphold the policies and procedures established by HJBW Enterprises, LLC, (d.b.a. an independently owned and operated Home Instead franchise) Must demonstrate excellent oral and written communication skills and the ability to listen effectively. Must have the ability to work independently, maintain confidentiality of information and meet deadlines Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skillsMust demonstrate discretion, integrity and fair-mindedness consistent with office standards, practices, policies and proceduresMust demonstrate knowledge of the senior care industryMust have the ability to organize and prioritize daily, monthly, quarterly and yearly work Must have the ability to establish good working relationships with the franchise owner, office colleagues, CAREGivers and the communityMust have the ability to present a professional appearance and demeanorMust have the ability to operate office equipmentMust be able to operate Home Instead technology systemsMust be patient and congenial on the telephone-- Must have computer skills and be proficient in Excel and Word Must have the availability to work evenings or weekends as requiredMust have the ability to perform duties in a professional office settingMust have the ability to work as a part of a teamMust have access to reliable transportationMust be able to lift, push, pull up to but no more than 25 poundsMust be able to bend, stoop, and kneelMust have the ability to sit at a desk and listen effectively for long periods of time on the phoneEducation/Experience Requirements:
Must possess a valid driver's license.Bachelor's degree preferred. Two years of experience in home care, health care or senior-related industry required, an equivalent combination of education and work experience may be considered. One year of sales/business experience preferred. Must possess a valid driver's license, be compliant with New York State Motor Vehicle laws, and follow the Company policy that pertains to Driver's License requirements as a condition of employment.Complete a criminal background check, DMV check, pre-employment drug screen, professional and personal reference checksTo Apply: Visit the careers page on our website at www.homeinstead.com/575 to apply. Please include your resume and cover letter.--*SPECIAL NOTE* Due to COVID-19, walk-ins WILL NOT be accepted. Please be aware that we receive a high volume of applications. No phone calls please. Thank you for your anticipated cooperation.--HJBW Enterprises, LLC, an independently owned and operated Home Instead office, is an Equal Opportunity Employer.Each Home Instead franchise is independently owned and operated.

Keywords: Home Instead Senior Care, Buffalo , Client Care Coordinator, Other , Buffalo, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Entry Level Sales Representative Base + Commission
Description: R15725Sales Representative100 Mid County Drive, Orchard Park, New York 14127Job DescriptionDo you like a job where every day is different Do you enjoy meeting new people The Sales Representative role (more...)
Company: TruGreen
Location: Lancaster
Posted on: 03/4/2021

Pet Groomer
Description: We value your experience and are offering a 2,000 sign on bonus ABOUT OUR SALONS:Let your creativity shine as an experienced Pet Groomer In our Grooming Salon, you'll have the opportunity to build personal (more...)
Company: PetSmart
Location: Orchard Park
Posted on: 03/4/2021

Truck Driver CDL A
Description: Now Hiring CDL-A OTR Truck Drivers Other drivers will be green with envy when they see you driving with Dart That's because Dart drivers have all the luck--great benefits and base pay, and brand new (more...)
Company: Dart Transit Company
Location: Westport
Posted on: 03/4/2021


Cashier (Customer Service Representative) - Retail Sales - Full Time or Part Time
Description: START YOUR STORY AT SPEEDWAY -- Speedway is focused and dedicated to your success We are committed to ensuring our employees receive proper training in order to provide excellent customer service to (more...)
Company: Speedway LLC
Location: Lancaster
Posted on: 03/4/2021

Entry Level Sales Representative Base + Commission
Description: R15725Sales Representative100 Mid County Drive, Orchard Park, New York 14127Job DescriptionDo you like a job where every day is different Do you enjoy meeting new people The Sales Representative role (more...)
Company: TruGreen
Location: Strykersville
Posted on: 03/4/2021

Sales Representative Base + Commission
Description: R15725Sales Representative100 Mid County Drive, Orchard Park, New York 14127Job DescriptionDo you like a job where every day is different Do you enjoy meeting new people The Sales Representative role (more...)
Company: TruGreen
Location: Eden
Posted on: 03/4/2021

Produce Associate
Description: At Wegmans our Produce department helps customers live healthier, better lives by offering a variety of delicious
Company: Wegmans
Location: Buffalo
Posted on: 03/4/2021

Lot Associate
Description: Job DescriptionLot Associates assist customers with the loading of their vehicles and also monitor
Company: The Home Depot
Location: Bowmansville
Posted on: 03/4/2021

Freezer Stocker
Description: Freezer Stocker FULL-TIME 14.25/hr Responsible for providing prompt and courteous customer service, stocking products on shelves, and maintaining aisles clean. Essential Functions: br - Provides prompt, (more...)
Company: Restaurant Depot
Location: Buffalo
Posted on: 03/4/2021

Make money from home hosting with Neighbor
Description: Neighbor Parking Storage Host Rent out your parking space or your garage and earn 4,000 / year We are looking for side hustlers and passive income lovers to join Neighbor as independent hostsNeighbor (more...)
Company: Neighbor
Location: Buffalo
Posted on: 03/4/2021

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

Buffalo RSS job feeds