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Business Continuity & Disaster Recovery Specialist I

Company: M&T Bank
Location: Buffalo
Posted on: January 15, 2021

Job Description:

Overview: Develops, implements and reports on run-the-engine functions and complex project assignments that support Business Continuity Program (BCP) maintenance, regulatory compliance and maturity initiatives within all program categories, including Administration, Business Unit Planning, Technology Recovery Planning, Crisis Management, Exercising, Operational Risk, Governance and Regulatory, Third Party Risk Management, and Training, Awareness and Communications. Provides coaching to less experienced personnel and coordinates continuity of business incident management activities. Primary Responsibilities: * Conduct comprehensive Threat and Risk Assessments (TRAs) of critical facilities using internal and external Subject Matter Experts (SMEs) to regularly assess threats, probabilities, mitigating controls, impacts and develop remediation plans to address gaps. * Utilize subject matter expertise and available tools, including risk assessments and business impact analyses to develop, maintain and/or implement business continuity and disaster recovery strategies and procedures. * Consult with business unit or technology plan editors and subject matter experts on business continuity/disaster recovery plan content and maintenance requirements. * Facilitate business plan exercises, participate in coordination and tracking of technology disaster recovery exercises, coordinate business unit participation in technology exercises, and participate in Corporate-level plan exercises. * Document and track issues to closure. * Prepare periodic updates and reports on assigned initiatives. * Write reports to summarize testing activities, including descriptions of goals, planning, scheduling, executing, results, analysis, conclusions, findings and recommendations. * Support and prepare internal communications as required. * Update Standard Operating Procedures (SOPs) annually and throughout the year as necessary when changes occur. * Identify updates needed to software and tools and learn how to make system changes. * Maintain currency on all applicable regulatory, banking and industry standards related to Business Continuity Management (BCM) as well as emerging risks. * Prepare for and respond to audit and regulator meetings. * Ensure ongoing compliance with BCM program requirements, FFIEC BCM standards and guidelines and any other relevant best practices. * Under guidance of the Incident Commander assist with meetings related to the disruptive event, compile situational awareness updates and requests for review by the Crisis Management Team and communicate strategies, actions and decisions made by the Crisis Management team to the business. * Provide administrative support to crisis management team; launch notifications (call, text, email), scribe and help draft communications. * Maintain the third party service due diligence risk program. Participate in oversight of joint testing. * Complete due diligence reviews for Tier 1 high priority, Tier 2 services and detailed due diligence reviews of Tier 1 critical third party services as assigned. Complete reviews of third party non-traditional program oversight programs and any service provider due diligence tests assigned by Third Party Risk Management (TPRM). * Work with service owners and third party vendor relationship managers as needed to assess criticality of the service to the business and ensure the Tier 1 critical third parties maintain compliance with our Program requirements. * Strengthen culture, process, and documentation related to BCM activities through ongoing training and awareness. * Assist with creation and administration of training and awareness presentations or materials; develop training materials, train personnel in related organizational or compliance procedures; provide system training to users of the planning system and guidance on plan content. Provide user feedback to teammates regarding frustrations and suggestions for improvement to the system. * Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. * Promote an environment that supports diversity and reflects the M&T Bank brand. * Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. * Complete other related duties as assigned. Scope of Responsibilities: This position receives limited guidance and has internal department project leadership. Supervisor/Managerial Responsibilities: Education and Experience Required: Minimum of 4 years' combined higher education and/or related work experience Operational, business analytics and systems development experience Strong understanding of Business Continuity Planning concepts Knowledge of business continuity professional practice disciplines Experience leading or actively participating in recovery walkthroughs Effective verbal and written communication skills Excellent team skills Experience working autonomously in the completion of multiple differing Business as Usual (BAU) responsibilities, project deliverables and operational support tasks Proven experience managing assigned projects Education and Experience Preferred: Bachelor's degree Minimum 3 years' breadth of exposure to operations production and technology environment and/or various LOB environments within financial services industry and/or Business Continuity Management industry Associate Business Continuity Professional (ABCP) or Certified Business Continuity Professional (CBCP) or domain-related industry-recognized certification Knowledge of organization's risk tolerance and/or risk management approach Physical Requirements: Location Buffalo, New York, United States of America

Keywords: M&T Bank, Buffalo , Business Continuity & Disaster Recovery Specialist I, Other , Buffalo, New York

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