BuffaloRecruiter Since 2001
the smart solution for Buffalo jobs

Negotiations Operations- Creditor Support

Company: Strategic Financial Solutions
Location: Buffalo
Posted on: January 9, 2021

Job Description:

Overview:Are you organized and highly detailed oriented?Are you able to multi-task and adapt to change quickly?Are you able to work independently and within groups to meet department deadlines?Do relationships matter to you?And is your perfect environment one that is fast paces and takes time to celebrate success?Responsibilities:

  • Engage with various financial entities and clients via phone, email, and fax communication
  • Review high volume of tradelines efficiently and accurately update CRM
  • Identify settlement opportunities based on creditor discussions and facilitate transfers to Negotiators
  • Consistently meet established department Key Performance Indicators
  • Exemplifies professionalism and integrity through all creditor and client communication
  • Operates with a high level of discretion and confidentially by protecting all personal information
  • Build strong working relationships with clients, creditors and coworkers
  • Ensure compliance with company standardsQualifications:
    • Bachelors' degree or in lieu of a degree, a minimum of two years equivalent in work experience
    • Background in Call Center, Banking or Collections preferred
    • Strong proficiency in Excel
    • Advanced computer skills
      • Microsoft products
      • Highly organized; able to build and maintain an extensive pipeline of business
      • Strong verbal/written communication and interpersonal skills
      • Independent worker, able to self-pace and consistently improve
      • Detailed oriented, dedicated to providing excellent customer service
      • Ability to work well under pressure and maintain a sense of urgency
      • Strong knowledge of debt settlement industry a plusAccountabilities
        • Verify debt details (balance, current creditor, lit/non-lit, etc.)
        • Facilitate warm transfers to negotiators after contact with creditor
          • Maintain accurate creditor and client information
          • Answer inbound calls from creditors
          • Update client and debt information in CRM
          • Prioritize inbound settlement offers
          • Sell scrub process to creditorsThe Fun Stuff:
            • Become a Strategic Owner as part of Strategic' s Employee Stock Ownership Program (ESOP)
            • Daily, weekly and monthly team and individual contests
            • Happy Hours
            • Daily employee acknowledgement programs such as Cupcake Tuesdays and Wellness Wednesdays
            • Participation in Strategic Dreams program which makes several employee's dreams come true each quarter
            • Heavy emphasis on training and development through introductory and ongoing sales training as well as industry/professional training programsA Little About Strategic:Strategic Financial Solutions is a leading consumer finance company that specializes in helping people that have too much credit card debt. We were recently named the 21st Best Company to Work for in New York by Best Companies to Work For and have been certified as a Great Place to Work 4 times. Additional honors include being named, two times, as one of the 50 fastest growing companies in New York City and to the prestigious Inc. 500 list as one of the 500 fastest growing companies in the United States.Strategic is committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as a company.Please mark @talent.icims.com as a safe sender to ensure recruiter emails don't go to spam

Keywords: Strategic Financial Solutions, Buffalo , Negotiations Operations- Creditor Support, Other , Buffalo, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Amazon Warehouse - Immediate Hire
Description: Seasonal Warehouse Team MembersShifts: Overnight, Early Morning, Day, Evening, WeekendLocation:Lancaster, NYJob opportunities vary by location. We update postings daily with open positions.Hourly pay (more...)
Company: Amazon Workforce Staffing
Location: East Aurora
Posted on: 01/16/2021

Cath Lab Registered Nurse - Travel RN
Description: Travel Nurses Needed - Cardiac Services br Nationwide Travel Cath Lab RN Nursing Jobs br Looking for a Cardiac Cath Lab travel assignment You are in the right place, the HCEN Network of staffing (more...)
Company: RN Travel HealthCare Jobs
Location: Buffalo
Posted on: 01/16/2021

Solutions Architect
Description: Utilant is a global SaaS company with the market-leading platform for property and casualty loss control, LossControl360 LC360 .---We specialize in providing P C Insurance workflow, AI, data, and analytics (more...)
Company: Utilant, LLC
Location: Buffalo
Posted on: 01/16/2021


High Demand For Quality Window Pros - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Lockport
Posted on: 01/16/2021

Order Filler - Earn $640 a week (Lancaster)
Description: Seasonal Warehouse Team MembersShifts: Overnight, Early Morning, Day, Evening, WeekendLocation:Lancaster, NYJob opportunities vary by location. We update postings daily with open positions.Hourly pay (more...)
Company: Amazon Workforce Staffing
Location: Newfane
Posted on: 01/16/2021

Amazon Warehouse - Immediate Hire
Description: Seasonal Warehouse Team MembersShifts: Overnight, Early Morning, Day, Evening, WeekendLocation:Lancaster, NYJob opportunities vary by location. We update postings daily with open positions.Hourly pay (more...)
Company: Amazon Workforce Staffing
Location: Angelica
Posted on: 01/16/2021

Yoga Private Tutoring Jobs Allegany
Description: Company We are looking for students, professionals, retirees or anyone with a passion to share, to join the largest community of teachers worldwide If you have free time and want to share your knowledge, (more...)
Company: Superprof
Location: Allegany
Posted on: 01/16/2021

Overnight Stocking
Description: Our mission is to provide incredible service and help our customers live healthier, better lives
Company: Wegmans
Location: Bowmansville
Posted on: 01/16/2021

Remote Work-From-Home Independent Contractor - Call Center Representative
Description: We got what you want, you got what we need Goodbye long commutes, rigid schedules, and busybody managers. Hello, Liveops.--Our well-known clients are seeking Independent Contractors to provide virtual (more...)
Company: LiveOps
Location: Roulette
Posted on: 01/16/2021

Amazon Warehouse - Immediate Hire
Description: Seasonal Warehouse Team MembersShifts: Overnight, Early Morning, Day, Evening, WeekendLocation:Lancaster, NYJob opportunities vary by location. We update postings daily with open positions.Hourly pay (more...)
Company: Amazon Workforce Staffing
Location: Alexander
Posted on: 01/16/2021

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

Buffalo RSS job feeds