Commercial Lines Assistant I

Company: M&T Bank
Location: Buffalo
Posted on: November 21, 2020

Job Description:

Overview: Supports Commercial Lines account management and sales staff by servicing needs of Insurance Agency clients. Primary Responsibilities: Prepare automobile identification cards, Certificates of Insurance and other daily service needs for Commercial Lines clients as assigned. Maintain and document client files in appropriate system to support Agency document management and quality control procedures. Establish and maintain relationships with internal and external customers to ensure quality service and customer satisfaction of Commercial Lines clients. Adhere to applicable Agency procedures, workflows and servicing timelines to meet client needs, while minimizing risk to the organization. Understand and adhere to the Company---s risk and regulatory standards, policies and controls in accordance with the Company---s Risk Appetite. Identify risk-related issues needing escalation to management. Promote an environment that supports diversity and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Education and Experience Required: Associates--- degree, OR in lieu of a degree, A combined minimum of 2 years--- higher education and/or work experience Strong verbal and written communication skills Proficiency with pertinent word processing, spreadsheet, email and presentation software Education and Experience Preferred: Minimum of 1 years--- relevant experience with direct client contact Ability to obtain State Brokers License Property & Casualty industry experience Ability to effectively work in a fast-paced and dynamic environment Location Buffalo, New York, United States of America

Keywords: M&T Bank, Buffalo , Commercial Lines Assistant I, Other , Buffalo, New York