Recruitment & Retention Assistant (FT)

Company: Home Instead
Location: Buffalo
Posted on: October 13, 2020

Job Description:

Job Description Recruitment and Engagement Assistant (Full-Time) HJBW Enterprises, LLC d.b.a. Home Instead Senior Care Objective : Provides assistance to enhance recruitment and engagement activities for the local franchise office. Primary Responsibilities : * Reflect the core values of HJBW Enterprises, LLC, (d.b.a. an independently owned and operated Home Instead Senior Care franchise). * Answer each incoming call in a friendly, professional and knowledgeable manner * Assist with scheduling and conducting applicant interviews. * Assist with conducting reference checks, criminal background and motor vehicle check and drug screens on CAREGivers. * Assist with creating employment records including but not limited to I-9 form, W-4 form and all other employment related documents. * Assist with CAREGiver orientation and all training including training required to meet Home Instead ® Standards and additional optional training. * Assist with recruitment and engagement strategies that utilize the 5 CAREGiver needs to promote CAREGiver retention and satisfaction. * Assist with scheduling CAREGiver annual reviews * Assist with regular performance conversations, accountabilities, and problem resolution. * Assist with monitoring, mediating, and logging all client and CAREGiver activity utilizing the software system. * Assist the administrative team with client/ CAREGiver schedule coordination with emphasis on creating high quality matches and extraordinary relationships. * Assist with preparing and publishing the monthly newsletter within the deadline * Assist with planning and successfully executing CAREGiver meetings * Assist with monitoring compliance for local and federal labor and safety laws including but not limited to EOE, ADA, FMLA, and OSHA * Maintain regular attendance at the office to execute job responsibilities * Demonstrate open and effective communication with the franchise owner, colleagues, CAREGivers, clients and family members. * Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team. * Perform any and all other functions deemed necessary. Secondary Responsibilities : * Conduct client/CAREGiver introductions as needed * Conduct Service Inquiries and Care Consultations as needed following the consultative sales process * Perform any and all other functions deemed necessary Education/Experience Requirements : * Associate's Degree or higher

Keywords: Home Instead, Buffalo , Recruitment & Retention Assistant (FT), Other , Buffalo, New York