BuffaloRecruiter Since 2001
the smart solution for Buffalo jobs

Supervisor Operations NE in Buffalo, NY

Company: Global Medical Response
Location: Buffalo
Posted on: January 17, 2020

Job Description:



Requisition ID




Employment Type

Regular Full-Time


JOB TITLE: Operations Supervisor

REPORTS TO: Operations Manager

DEPARTMENT: Operations


FLSA: Non-Exempt


The Operations Supervisor is responsible for day-to-day operations including facilitation or internal communication between field staff and management, outside agency interface, system status monitoring, facilitating short-term scheduling needs, equipment and supply maintenance, as well as other operational support functions as assigned by the Operations Manager.


* Directs, monitors, communicates with and evaluates all field employees in his/her assigned area

* Acts as a liaison with patients, public safety agencies, training institutions, hospital personnel, and other system users

* Ensures maintenance of qualify field operations through daily contact, oversight, communication and evaluation

* Assists with preparation of employee evaluations and field crew contact reports

* Ensures PCRs and other field paperwork is reconciled daily in conjunction with the PCR processing

* Ensures operational response exceptions are brought to closure with appropriate action

* Provides staff counseling and guidance and information regarding AMR Operations

* Promptly investigates incidents involving assigned units of personnel, including filling of internal and external reports and counseling staff.

* Ensures maintenance of adequate levels of staffing, equipment and medical supplies for field units

* Implements and enforces company policies and standards

* Performs direct ALD patient care activities

* Maintains communication with other agencies and departments

* Serves on committees with other departments to set policies and generate ideas

* Performs other related duties as required

* Prepares reports and manages projects as assigned by Operations Manager or Director of Operations

* Maintains availability during disaster situations or mass casualty incidents and assists in any capacity needed

* Attends scheduled meetings as required by Operations Manager or Regional Director

* Responsible for complying with all local, state, and federal employment laws and company policies

* Responsible for supervising, directing and developing subordinates, including completing performance reviews, counseling sessions, etc.

* Responsible for developing and maintaining department budgets

* Responsible for adhering to all company policies and procedures

* Directs AMR resources during mass casualty/disaster operations

* Adheres to and complies with information systems security.

* Attends information security training when offered. Reports information systems security problems

* Mentors employees, conducts performance evaluations, counsels and provides disciplinary actions to assigned personnel, and works to facilitate individual and team development that drives positive results

* Champions affirmative action efforts in all aspects of employment, including but not limited to staffing, training, promotion, etc. Responsible for compliance with and enforcement of company/department policies and procedures.

Non-Essential Duties and Responsibilities:

* Systems Skills A working knowledge of MS Office. Uses data from different sources to identify issues and quickly identifies the central or underlying issues in a complex situation

* Performs other duties as assigned



* High School diploma or GED. Current CPR, PHLTS and ACLS certification, or equivalent credentials. Some advanced education preferred


* Three years EMS experience required. Paramedic field experience preferred

Knowledge and Skills:

* Must be able to function as a field paramedic performing direct ALS patient care activities

* Must be able to drive an ambulance and have a driving record in compliance with AMR policy regarding insurability.

* Thorough knowledge of system status management

* Effective oral and written and interpersonal communication skills

Physical Requirements

* Must be able to successfully pass Physical Agility Test

* Aptitudes required for work of this nature are good physical stamina, endurance, and body condition that would not be adversely affected by frequently having to walk, stand, lift, carry, and balance at times

* Must be able to lift, drag, hoist, and carry different types of equipment and other objects


Global Medical Response and its family of companies including American Medical Response is an Equal Opportunity Employer including Veterans and Disabled


Keywords: Global Medical Response, Buffalo , Supervisor Operations NE in Buffalo, NY, Other , Buffalo, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Other Jobs

Brand Ambassador
Description: Brand Ambassador We are looking for
Location: Buffalo
Posted on: 01/19/2020

Administrative Assistant
Description: Join Our Mission br br The Administrative Assistant is responsible for providing administrative support, coordinating, implementing and monitoring all systems to ensure foster care team needs are (more...)
Company: Berkshire Farm Center and Services for Youth
Location: Buffalo
Posted on: 01/19/2020

Get paid to grocery shop. Hit milestones along the way.
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Buffalo
Posted on: 01/19/2020

Test Automation Engineer
Description: Who we are: KeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved (more...)
Company: KeepTruckin
Location: Buffalo
Posted on: 01/19/2020

Mailroom Clerk
Description: MAILROOM CLERKBuffalo, New York, United StatesNewInformation Technology13 hours agoPost Date20200285Requisition Apply for JobShare this JobSign Up for Job AlertsOur client in Richardson, TX has an immediate (more...)
Company: CTG
Location: Buffalo
Posted on: 01/19/2020

Residential Counselor I / II LOD
Description: US-NY-Buffalo br Category Residential Care Mental Health br Type Regular Full-Time br FLSA Status Non-Exempt br Shift Varied Shifts br Department Residential br Corporation Name Living Opportunities (more...)
Company: DePaul
Location: Buffalo
Posted on: 01/19/2020

Inside Business Development Representative
Description: General Overview Drives revenue and growth in the GovDeals online government auction business by directly supporting the field-based sales and client services teams through persistent and strategic phone (more...)
Company: Liquidity Services
Location: Buffalo
Posted on: 01/19/2020

Transcriber for Law Enforcement Audios (Remote)
Description: Net Transcripts is looking for many vendors / independent contractors who have experience transcribing audio content of criminal investigations, court proceedings, law enforcement interviews, jail calls, (more...)
Company: Net Transcripts
Location: Buffalo
Posted on: 01/19/2020

Earn Up to $24/Order After Your First 100 Orders
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Buffalo
Posted on: 01/19/2020

Azure Architect
Description: Lighthouse Technology Services is seeking an--Azure Architect for a direct hire role in Buffalo, NY.--Responsibilities Include:--Identify
Company: Lighthouse Technology Services
Location: Buffalo
Posted on: 01/19/2020

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

Buffalo RSS job feeds