Field Service Technician

Company: inSync Staffing
Location: Buffalo
Posted on: May 24, 2023

Job Description:

Field Service Tech - $20.00/hr
Hourly rate + .55 cent mileage reimbursement + tolls/parking.
Hours: 11:30 AM - 10:00 PM, Thursday - Sunday (OFF Mon, Tues, & Wed)
Training hours may differ. ***Subject to change with some variation of possible rotation, weekends, nights, OT.
Territory: Buffalo, NY 14203

Summary:
As a Field Service Tech , you will provide maintenance for ATM's, retail point of sale equipment, plus related PC and PC peripherals.
During the temp period you will dispatch from the company phone to locations in your territory using your own vehicle.

Successful Candidates for this role:
Like to work with basic tools to do minor troubleshooting and repairs.
Seeking a new career with opportunity for growth.
Enjoy driving and work independently
Must like driving, up to 250+ miles a week.
Must have reliable car with insurance during temp period.
Travel range 50 miles
Company car will be provided once you convert to perm.

Job Description:
Our Field Service Technicians respond to basic customer requests for equipment issues.
Candidates will be a part of a team and a territory where customer requests will be assigned throughout the day.
Using provided tools and repair kits, you will travel to customer sites to resolve the issue.
Our entry level technicians respond to 5-8 calls per day across their territory.
" Perform minor maintenance on ATMs. Replacing light bulbs, card reader belts, air filters, etc.
" Perform basic installation functions, pulling cable, mounting devices, installing Mas-Hamilton locks.
" Perform technical fixes: clearing paper jams, card jams, bill jams, etc.
" Prioritizing and planning service calls
" Contacting the customer with the estimated time of arrival
" Escalating problems and reassigning calls when appropriate
" Interacting in a professional manner with customers to foster positive relationships

The benefits are clear:
Once you successfully complete the 90 day paid apprenticeship program and are hired as a DN employee, you will be provided with a company car, industry leading retirement savings and 401(k) plans, comprehensive healthcare insurance options, dental and vision plans, flexible spending, family leave and paid training and time off we offer tuition reimbursement, employee discounts, and a selection of other programs to support team members and their families.

Benefits: (employee contribution)
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Keywords: inSync Staffing, Buffalo , Field Service Technician, IT / Software / Systems , Buffalo, New York